Bryant and Cairns Windows and Conservatories
Edinburgh-based windows and conservatories company with strong installation quality but variable aftercare responsiveness.
What customers love
- Professional, efficient installation teams who work cleanly and tidy up thoroughly
- Honest, no-pressure sales process with transparent, fixed pricing
- High-standard craftsmanship with attention to detail in finished products
Worth noting
- Poor post-sale aftercare and difficult phone contact after installation completion
- Inconsistent workmanship quality; some fitters make installation errors and lack attention to detail
Best for
Homeowners seeking reliable window and conservatory installations with professional fitting teams.
Attribute scores
Recent reviews
Great experience from sales to fitting and after sales
Great value verycompetent and very tidy and quick and pleasant team work
Lovely window and great job by the fitters but no aftercare. Had to phone up for the 10 year warranty pack to be sent out, also we were only given a single key which is not very handy if it gets lost. Was told they would post out a spare with the warranty pack but they didn't. Now uncontactable by phone, just a robotic voice telling people to go to www dot and fill in a form. Whilst our issue is relatively minor this is a customer service red flag as anyone with a significant problem with their job after payment would be unable to get any help.
The job was finished to a very high standard.The lads were very polite and courteous, all debris removed from site.I would recommend the company to anyone.Thank You.
Excellent tradesmen. The whole project ran smoothly, to time and budget. The final extension is better than we had hoped for.<br><br>Maybe communications during the build could be improved.
We were planning on replacing our old windows & doors and saw a neighbour getting them from Bryant & Cairns and asked for a quote based on the reviews. These are accurate. It all went very smoothly & efficiently. We did go to the showroom to look at colours and how the windows looked/worked which was helpful. We're very happy with the end results. Reasonable price
We met with Chris and he had already done his homework as bungalow in a conservatory area and fully understood our requirements. The quote was accepted on the day and Chris outlined next steps including obtaining local authority agreement along with installation dates. The installation team were very efficient and work completed to a very high standard and my sister fully satisfied with process from start to finish.
Exceptional Service from start to finish<br>We have just had a beautiful conservatory installed by Bryant & Cairns and we could not be happier.<br><br>Really super team, professional and dedicated to getting the job done to the highest standards.<br><br>Nothing was ever too much trouble and the project went extremely smoothly.<br><br>Thankyou for giving us a very special and relaxing addition to our home.<br><br>C & M
Exceptional service from start to finish, thankyou !
A great company, great staff, a great job putting in our two new doors. Cannot praise Bryant And Cairns highly enough. Interestingly, we were only quoted one unchanging price by them - unlike some whose price varied almost minute by minute. They were like throwbacks to the bad old days of double glazing sales. Trust Bryant And Cairns. They really do deliver the goods.