Edinburgh Windows and Doors

4.6·19 reviews
2c Young Square, Bellsquarry, Livingston EH54 9BX, UK, Edinburgh, Scotland
Veted AI Summary

Edinburgh-based windows and doors installer known for quality craftsmanship on period properties with mixed follow-up support.

What customers love

  • Eliminates drafts and improves thermal performance noticeably
  • Skilled craftsmen leave properties clean and tidy daily
  • Heritage window solutions for period properties like villas

Worth noting

  • Poor follow-up communication when issues arise post-installation
  • Draught-proofing work required multiple callbacks to fix properly

Best for

Homeowners seeking bespoke sash and case window replacements in period properties.

Attribute scores

Quality of Work82
Experience45
Responsiveness72
Customer Rating92
Price vs Market Avg.75

Recent reviews

Justyna Giebien3mo ago

I just had two new windows fitted in the kitchen and bathroom and i have to say, that I am extremely happy with the result. The windows look amazing, I finally can't feel any draft, and the rooms already feel warmer. The job has been done very throughly, and all the communication was very efficient and proffesional. I had absolutely no issues and can highly recommend the company.

Gorge5mo ago

Great service from Edinburgh Windows and Doors. The team was friendly well-organized and clearly experienced in their work. Everything was explained properly and the installation was done with care and attention to detail. The new windows and doors look excellent and have made a noticeable difference to the home. A reliable company that delivers quality work.

Macke II8mo ago

I used this company a few months back. I was disappointed with my experience with Edinburgh Windows and Doors. The communication throughout the process was not as clear and I often felt unsure about timelines and next steps. The installation took longer than originally estimated, and I didn’t feel that my concerns were fully addressed when I asked for updates. With some problems even after installation there was very little communication and defensive responses.<br>While the staff were polite, the overall service didn’t meet the level of professionalism I was hoping for, especially given the cost.

Lucy Smith11mo ago

From start to finish, our experience of Edinburgh Windows and Doors Ltd was exceptional. We wanted to replace a non-standard sized window in our 1930's lower villa (ie we needed a bespoke solution to a drafty, north-facing kitchen), and were very pleased with all of our interactions with the company, from the initial query through to an on-site assessment, and then to final installation. They did a great job, and the drafts have now gone! Would highly recommend.

Cat Walshe1y ago

Thank you so much to both Stevens for transforming my living room windows. They were professional, hard working and delivered what they said they would. I'm so happy with the final result!

Jonny Thomson1y ago

A punctual, considerate, efficient and friendly company. Removed our tired old sash and case window and replaced it with a new heritage glazed unit. Highly recommended.

Andrew Higham1y ago

We bought a new front door. They responded to questions quickly. Installation of the door went smoothly. There were no issues with the service at any point and we are very happy with the end result.

Sarah Thomson1y ago

Excellent experience with Edinburgh Windows and Doors replacing and upgrading four tip and tilt double glazed windows in our third floor flat. They look great, work beautifully, and it's wonderful to be draught-free. The team who didi the work were very impressive - experienced, skilful, careful and professional, and they left the flat spotlessly clean and tidy at the end of each day. Very good communications - Steven guided us reliably through the process and kept us in touch at each stage. Highly recommended.

Philippe2y ago

I used Edinburgh Windows and Doors to draught proof my sash and case windows. Initially they were very responsive and transparent which led me to using their services. However, I've been very disappointed with their work despite the high fee. I had to call them to come back twice because the windows weren't done properly. It was quite difficult to get hold of them during this, and I'm still not happy with the result. The windows feel quite unstable, and one of the double glazed window started developing condensation in-between following their works. They also broke one of the window ropes, claiming it wasn't them. Based on my experience I would not recommend the company.

Simon Breeze2y ago

Fantastic customer service from the team. Friendly and helpful throughout the entire process. Delighted with the back door. Highly recommended.