First Mortgage

5.0·3,740 reviews
40 High St, Glasgow G1 1NL, UK, Glasgow, Scotland
Veted AI Summary

Glasgow-based mortgage broker praised for knowledgeable advisors and smooth customer experience, with strong first-time buyer focus.

What customers love

  • Named advisors who provide patient, personalised guidance throughout
  • Fast application processing with regular progress updates
  • Specialised support for first-time buyers reducing anxiety

Worth noting

  • Insufficient lender knowledge regarding gifted deposit requirements
  • Communication gaps during application with few status updates

Best for

First-time buyers and those seeking reassuring, hands-on mortgage guidance throughout the purchase process.

Attribute scores

Quality of Work94
Experience95
Responsiveness95
Customer Rating100
Price vs Market Avg.75

Recent reviews

Eric McNeil1mo ago

Declan, Danielle and team have done a great job securing our mortgage for us and guiding us along the process. Would highly recommend.

David McKelvie1mo ago

Scott and Donald at were extremely professional throughout mortgage process. Communication was excellent and they helped make the whole process much easier. Would highly recommend First Mortgage.

Amy Murray1mo ago

My partner and I used First Mortgage for the purchase of our first home and it was a very stress free and easy process. Both Kirsty and Donald were on hand to answer any questions we may have had and responded fast. They were very friendly and made us feel at ease with something that could have been very overwhelming! Overall we had a very positive experience with First Mortgage and would definitely recommend to others! Thanks Kirsty and Donald!

amit kapoor1mo ago

I would like to express my sincere appreciation for the excellent service I received from First Mortgage throughout my mortgage application.<br><br>The team was professional, friendly, and responsive at every stage. They explained everything clearly, kept me informed, and made what could have been a stressful process much easier. I especially appreciated their patience in answering my questions and their support from start to finish.<br><br>Thank you for your outstanding customer service. I would be happy to recommend First Mortgage to my family and friends.

Libby Cornwall1mo ago

Kirsty was great in talking through my mortgage options and helped me pick an ideal one. Kirsty was always available to chat through anything and really kind. Donald kept me up to date on my application progress also. It made the progress very smooth, thank you!

ashiru idris1mo ago

I had a great experience with First Mortgage. I was referred by a friend, and the service exceeded my expectations. A big thank you to Kirsty and Donald for being so professional, friendly, and supportive throughout the process. They made everything simple and stress-free. I would highly recommend First Mortgage for everyone

Amina1mo ago

I’ve just got the keys to my new home, and I would like to say a huge thank you to First Mortgage, especially Donald Macdonald and Stephen Forbes, for all their help and support throughout the process.<br><br>They were professional, friendly, and on top of everything from start to finish. The whole process was incredibly quick, and I received regular updates every step of the way, which made everything so much less stressful.<br><br>I really appreciate all their hard work and would highly recommend First Mortgage, especially Donald and Stephen, to anyone looking for mortgage advice and support. Thank you for helping make buying my new home such a smooth and positive experience!

Olivia Spencer1mo ago

Fantastic communication and support from Sophie, which made the process for a first time buyer like myself much easier!

Ross Armour1mo ago

If you are a first time buyer, go make an appointment right now.<br><br>Gary and Andrew were patient, supportive, and on top of the whole process from day one. Any questions I had, no matter how daft, were quickly responded to. Which really helped put my mind at ease.<br><br>On day one, Gary said all I had to do was find a house and they would take care of the rest. That's literally what happened!<br><br>I am moving! I don't have to rent for much longer! It wasn't impossible after all, and I wouldn't have gotten anywhere without them.

James kelly1mo ago

Kirsty and Donald were very helpful. They made the process simple and easy to understand. Any questions were answered in a timely manner. Could not recommend them more to anyone looking to buy.