JSL Plumbing

4.9·66 reviews
25 Lubnaig Gardens, Bearsden, Glasgow G61 4QX, UK, Glasgow, Scotland
Veted AI Summary

Glasgow plumbing firm delivering fast response times and professional workmanship, though one complaint suggests defensive management of larger projects.

What customers love

  • Same-day or next-day emergency callouts and repairs
  • Lily and Jim's efficient, knowledgeable diagnostics and explanations
  • Transparent pricing quoted upfront before work begins

Worth noting

  • Defensive behaviour and aggression when questioned on incomplete work
  • Poor project management leaving sites unfinished for extended periods

Best for

Homeowners needing rapid emergency plumbing repairs and drain diagnostics with clear communication.

Attribute scores

Quality of Work92
Experience65
Responsiveness94
Customer Rating98
Price vs Market Avg.85

Recent reviews

Dennis Sanchez1mo ago

AVOID JSL PLUMBING. Not only is their workmanship sub-standard, but their customer service behavior is downright shocking and aggressive. I hired them for an external drainage excavation job, and they left my front yard looking like a chaotic construction site for days without finishing the actual connection. When I politely asked why the work had stalled, the lead guy became incredibly defensive, raised his voice, and tried to intimidate me into paying the remaining balance before the inspection was even complete. They completely deny making mistakes, even when looking directly at their own uneven pipe layout. It is terrifying how quickly their attitude shifts from friendly to aggressive once they realize you won’t be bullied into paying for incomplete work. Utterly dishonest, lazy, and stressful to deal with. Do yourself a favor and hire someone else who respects their paying customers.

John Kelly2mo ago

Required a replacement electric shower, the existing one having failed. On initially calling JSL, I was given sound advice as to the most appropriate shower for my home. Arranged an appointment (within three days) for installation, and Lily attended to carry out the work. Job done very efficiently, very tidily…and at a very acceptable price.<br><br>Highly impressed by the service, and have no hesitation in highly recommending JSL.<br><br>Update, 15 June 2026<br><br>Called JSL when our kitchen sink developed a blockage, causing it to overflow, and rendering our washing machine and dishwasher unusable due to the potential for flooding when they emptied. Jim attended and thoroughly checked out the setup, before power jetting the system, and clearing the blockage. I found Jim professional, patient, meticulous and personable. Did a really good job for a very acceptable price. I’m happy to repeat my recommendation of JSL Plumbing, and to state that I will call on Jim in the event that I need a plumber in future.

Ashley4mo ago

Superb job done again by JSL plumbing! Thanks so much Lily for fixing our leak today. She was so efficient solved the problem straight away

Janice McCall6mo ago

Blocked bathroom washbasin. No one wanted to know. Phoned Jim in morning & he arrived late afternoon. Sorted in minutes. Excellent service and very nice man. Happy to recommend.

davina cavana6mo ago

Excellent service from jsl plumbing,had new shower supplied and fitted by them within 4 hours of my phone call and the price was great .would highly recommend this company and will definitely use them in the future. Thank you for a job well done.

Tony Millen6mo ago

I chose JSL based on the reviews here, it was a good decision, they were fantastic. They resolved roots intruding into my drains. Jim told me the price and what he would do in advance, he turned up on time, fixed the issue, kept me updated and charged the price he had quoted.

Jim Igoe6mo ago

Got to say we are so impressed by the prompt and efficient service by this company and Lily who did a fantastic repair on our lavatory. Delighted with the work which required a fair bit just to get to the leak. All reinstated and you would hardly know. Tip top<br>Service👍

Christopher Harrower8mo ago

Had a leak and they were out the same day and fixed with no hassle.

john purves9mo ago

Lily was exceptional - diagnosed issue immediately, fixed leak/replaced tap unit together with really helpful advice. Communication was excellent throughout. I would 100% recommend JSL - and I am happy to have found plumber I can rely on. First call when next needed. Thanks so much

Ewen Shearer10mo ago

Lily from JSL was great. She fixed my leak quickly and efficiently. She gave me some great advice too. I would 100% use JSL Plumbing again