Cityscape Property

5.0·106 reviews
20-23 Woodside Pl, Glasgow G3 7QL, UK, Glasgow, Scotland
Veted AI Summary

Established Glasgow property manager known for responsive service and strong landlord relationships.

What customers love

  • Ian Skinner's decade-long personal relationships with clients
  • Swift maintenance and repairs with minimal landlord involvement
  • Rigorous tenant vetting and regular property inspections

Worth noting

  • Apartment condition grossly misrepresented; missing beds and poor hygiene standards
  • Advertisement claims contradicted reality upon tenant arrival

Best for

Glasgow landlords seeking hands-off property management with proven long-term reliability.

Attribute scores

Quality of Work94
Experience72
Responsiveness95
Customer Rating100
Price vs Market Avg.78

Recent reviews

Alessandra Macchi2mo ago

siamo stati truffati! È uno scam!! L'annuncio indicava chiaramente un appartamento per 4 persone con divano letto, ma al nostro arrivo abbiamo trovato soltanto un letto matrimoniale.<br>Le condizioni igieniche dell'alloggio erano gravemente inadeguate: mancavano lenzuola e asciugamani e le condizioni igieniche erano da ebola!! Non c'erano le condizioni minime per soggiornare né posti letto sufficienti per gli ospiti prenotati.<br>A causa di questa situazione siamo stati costretti, all'ultimo momento e a nostre spese, a prenotare una camera d'albergo per poter trascorrere la notte.<br>Chiediamo pertanto il rimborso integrale del soggiorno e delle spese aggiuntive sostenute a causa delle gravi difformità tra quanto pubblicizzato e quanto effettivamente trovato.

Carl zhang3mo ago

I’ve had a very positive experience with the letting agent. The founder has been professional, responsive, and easy to communicate with throughout the tenancy. Any maintenance issues were dealt with promptly, and they were always friendly and helpful.<br><br>The property itself is nice, and I have made sure to follow all the tenancy rules, keep it well maintained, and leave it professionally cleaned and tidy at the end. Overall, a smooth and pleasant experience.

Hazel To4mo ago

Ian at Cityscape Property managed our rented properties for over 10 years. He went above and beyond and got us out of a hole on many an occasion and it’s been very much appreciated. He looked after our properties like they were his own and was always available when needed.<br>Due to unforeseen circumstances, we’ve recently had to sell up and Ian has also helped with this. We wouldn’t hesitate to use his services again and would highly recommend.

Aidan Drysdale6mo ago

I was a tenant in a property with Cityscape for 3+ and the standard of service was amazing. No problems whatsoever when it came to fixing issues or general inquiries and often went above and beyond. I would recommend letting from Cityscape to anyone.

Abigail7mo ago

Cityscape Property has been exceptional in every respect. They manage my property on my behalf with real professionalism, treating tenants with fairness and respect while keeping me fully informed at every stage. Any queries are handled promptly and efficiently, and I always feel confident that the property is in safe hands. It’s rare to find a group who balance great communication, reliability and genuine care for both landlord and tenants. I couldn’t recommend Cityscape Property's services more highly. Thank you so much Ian and the Team!

Ana Inga1y ago

I have entrusted few of my properties in Glasgow to Cityscape and have consistently experienced an excellent standard of service. The agency is efficient, reliable, and very straightforward to deal with. Their repairs and maintenance team is responsive and effective, and communication is always clear and professional.<br>I have never encountered any issues and truly value the smooth, hassle-free way they manage my portfolio.<br>I would highly recommend their services to any landlord seeking a dependable letting agent.

Graham Paling1y ago

Our experience with Ian and the team was excellent. Fair, honest with prompt responses to all our queries.

Helen Thomson1y ago

Cityscape Property has been a pleasure to work with in letting my property. Ian is approachable and professional, great to work with and I have full confidence in the service he supplies. He stays in touch through all processes and could not be more helpful. Would have no hesitation in the recommending him and his company.

Helen Colleran1y ago

Ian, at Cityscape Properties, has been the property manager of my Glasgow flat since summer 2019. All aspects of his service - advertising, tenant finding, certification, maintenance, refurbishments - are carried out in a highly professional, efficient and proactive manner. I have always found communication with Ian to be very responsive. He ensures my property is kept in great condition, and I would not hesitate to recommend him.

Fraser Stark1y ago

We have been using Cityscape to let a property for us for a few years now. They are always attentive and proactive in managing the property and dealing with issues/maintenance that arise. They are also more than happy to help with any questions we have. It's a big help knowing the property and tenants are being looked after well.