Martin & Co Glasgow West End Lettings & Estate Agents
Glasgow lettings and estate agent with strong maintenance team but inconsistent administrative communication.
What customers love
- Staff like Huzaifa deliver fast maintenance issue resolution
- Jennifer Martin provides calm, patient guidance through property sales
- Clear communication and professional handling of lettings process
Worth noting
- Poor email response times, requiring multiple phone calls to resolve issues
- Delayed contract preparation and inventory delivery at tenancy start
Best for
Tenants and sellers prioritising responsive maintenance support and professional sales guidance.
Attribute scores
Recent reviews
Jennifer Martin from Martin & Co, Glasgow, West End has been an absolute pleasure to work with on the sale of my flat. She is very friendly and patient, explains everything step by step putting you at ease during what can be a stressful time when you’re selling a property. Her work and advice has led to me getting a great price and a sale in less than 2 months after it going on the market. Would recommend anyone looking to buy or sell that they try and get Jennifer to be their agent.
Jennifer, If we could give you 10 stars, we absolutely would. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you so much for all your help, advice, hard work, and support throughout the sale. You made the whole process incredibly straightforward for us, keeping us right, and we genuinely couldn’t have managed it without you.💕 Thanks Again Arlene & Stewart xxx
From the first point of contact through to moving into the rental we have been very happy with the attentive, friendly service. We have been in a month now and there have been a couple of maintenance issues to sort and these have been dealt with quickly. Thanks so much to all the team.
Extremely helpful, providing prompt and professional support.
very prompt with their action. haven't had too many problems in the flat, but whatever minor inconveniences we've had once in a while, those were addressed quite quick.
I have been a tenant with Martin & Co. for three years, and I have seen significant improvements in their services. The staff are always nice and easy to speak to, and they have created additional channels, such as WhatsApp, for faster, on-time responses to tenants’ needs. Huzaifa has been very helpful when the property needs maintenance and when I needed explanations about lease changes. His responses have always been timely and easy to understand. Overall, I am happy with my experience with this letting agent and would recommend them.
In all my years being a tenant, I have not had a more restful and entertaining customer experience than with Martin and Co. Huzaifa made the entire process go super smoothly, my only qualm is that it went by so fast. The whole team is wonderful, Linda braved a ladder the rest of us were too afraid to.
Jennifer was absolutely fantastic throughout the entire process of buying my flat. She was incredibly attentive, always responsive, and consistently went out of her way to help and reassure me at every stage. Her calm and supportive approach made what could have been a stressful process feel smooth and manageable. I couldn’t recommend Martin & Co highly enough!
We’ve had a great experience with Martin and Co. Lynda, our letting agent was professional, responsive, and genuinely helpful throughout the entire process. Communication was clear and timely, and any questions we had were answered quickly. The property was exactly as advertised, and the move in process was smooth. Would recommend them to anyone looking to rent.
excellent maintenance team, Huzaifa has been incredibly helpful and attentive making sure that any issues in the flat have been properly taken care of. as a first time tenant it’s been so good to have someone so responsive and helpful!!