Western Lettings Glasgow Letting Agents

4.8·353 reviews
Ste 5, Platinum House, 23 Eagle St, Glasgow G4 9XA, UK, Glasgow, Scotland
Veted AI Summary

Glasgow letting agency with strong repair response but inconsistent accessibility for prospective tenants.

What customers love

  • Fast repairs and maintenance request processing via app
  • Staff members like Mark and Kirsty are consistently praised individually
  • Reliable communication from application through to ongoing tenancy management

Worth noting

  • Difficult phone contact system; hard to reach for appointment rescheduling
  • Slow refund processing after landlord retracted offer on flat

Best for

Tenants seeking responsive property management with efficient maintenance handling.

Attribute scores

Quality of Work82
Experience80
Responsiveness75
Customer Rating96
Price vs Market Avg.70

Recent reviews

John Wilson2mo ago

Alberto Amione2mo ago

Naoise2mo ago

Incredibly easy to contact and communicate with. Kirsty was super helpful with any kind of moving concerns!

Fiona Bennett2mo ago

Unfortunately I received poor customer service and was unable to let my flat through the agency, would not recommend

David Donnelly3mo ago

My repair was done very quickly and efficiently. Im very happy with the service.

Katarína Laurošková3mo ago

We have been renting with Western Lettings for the second time now and we are really happy with their service. From the renting/moving in process to dealing with repairs, they consistently provide a fast and reliable communication.

Jane McCrimon3mo ago

Great letting agency to deal with from start to finish. The team kept me updated throughout the process, answered my questions quickly, and made everything straightforward. I would happily recommend Western Lettings to anyone looking for a reliable property management company in Glasgow.

Mark Slorance GSEO3mo ago

I had a fantastic experience dealing with Western Lettings, they were extremely cooperative and professional, particularly their staff member Mark Coll, who was simply outstanding and extremely patient and helpful while managing my properties.

peggy marshall3mo ago

joyce simpson3mo ago

I am more than happy to recommend Western Lettings as a letting agency - at all times they acted courteously, professionally and promptly to any questions I had. They gave an excellent 5 star service. - Zoe in particular is singled out as a great asset to the Company.