Yates Hellier: Estate Agent

Totally and completely gobsmacked on how this company has such a high rating. Either I was extremely unlucky, or other tenants like me are so done by the end of their traumatic journey with Yates Helier they don’t bother to write a review (this was almost me). But future tenants should know: DO NOT GET A FLAT WITH THESE PEOPLE. My bathroom ceiling fell on November 24th, 2025. After months of harassing them to fix the problem, we were still living with no roof in our bathroom and bits of plaster would fall on us when we’re using the toilet. Apparently they needed to wait for insurance to approve the repairs (funny, I didn’t know the basic tenancy right to a flat with all its roofs were insurance dependant! learn something new every day). Mind you the contractor told us the ceiling fell as it wasn’t installed correctly, not our fault at all. A few months later, our landlord asked us to leave (convienent, I wonder if they wanted to allegadely do another half assed job putting the ceiling up). When we were moving out our property manager Silvia, as if she hadn’t already done enough by depriving us of our basic tenancy rights to a house with all its roofs while we paid full rent for MONTHS, alleged we broke the oven on purpose, using the words “malicious damage”. Maybe Yates Hellier aren’t used to a bare minimum quality of items, because our oven broke when we opened it. I obviously didn’t appreciate being accused of a crime WITH NO evidence on top of being taken for a ride with my expensive flat for MONTHS…. WITH NO BATHROOM ROOF. Couldn’t recommend Yates Hellier enough if you need to raise your blood pressure and hate having rights as a tenant, 10/10!!! Literally never working with them ever again, it’s actually not worth it. Enjoy the pic of our desecrated ceiling, it could be yours too if you get a flat with them!

Fantastic experience with Yates Hellier! They made selling my property incredibly straightforward. From start to finish, the team was approachable, professional, and highly communicative. As a first-time seller, I really valued the personal touch they provided as an independent firm. I highly recommend them!

I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish. Yates Hellier’s marketing was excellent, and they handled all my viewings while keeping me fully updated at every stage. They have a really personal, friendly approach and took the time to get to know me and my circumstances. Any questions I had were always taken seriously, and they were happy to help and explain everything clearly. The Yates Hellier team were also a huge support during my search. It had been over a decade since I last bought a property, and it was my first time selling, so their advice and guidance were invaluable. Overall, a smooth, stress-free experience, and I wouldn’t hesitate to recommend Yates Hellier to both buyers and sellers.

I interviewed three estate agents when selling my flat and although it’s tempting to go with the bigger, more familiar names, I decided to go with Yates Hellier and am very glad I did. They are extremely professional while being straightforward, honest and friendly, their communication is excellent, and in-house photographs and video are first-rate. It’s clear that everyone works together as a team and is knowledgable about the property - there is a group WhatsApp that is incredibly useful. I am really grateful for the genuinely caring, personal service I received from start to finish. I can’t recommend them highly enough and would definitely use them again. Thank you Ross, Alex, Julie and the team

As we are not Glasgow based, our solicitors recommended three highly rated Estate Agents, as possibilities to market our rental property, situated in Garnet Street. After speaking with all three, we were delighted we chose to go with Yates Hellier; from the very outset when we met with Ross Yates, one of the partners, we felt we were in the hands of dedicated professionals, who knew what they were doing; this certainly proved to be the case, the levels of communication from Ross and all his team; the marketing process and liaising with potential purchasers was terrific, so much so, that from start to final completion took just under two months, which we were delighted with; Yates Hellier also succeeded in achieving the selling price we had hoped to gain from the outset. Thank you to the whole team, we have no reservations about recommending these guys if you are seeking to sell a property in the Glasgow area.