Paul Rolfe Lettings & Property Management Stirling

4.9·69 reviews
Office 1A, 45 King St, Stirling FK8 1DN, UK, Stirling, Scotland
Veted AI Summary

Stirling lettings and sales agency praised for staff expertise, direct involvement, and consistent client communication.

What customers love

  • Shona's proactive communication keeping landlords informed at every stage
  • Team conducts property viewings directly, reducing seller stress
  • Staff build genuine rapport quickly while remaining professional

Best for

Landlords and sellers in Stirling seeking hands-on, relationship-driven property management.

Attribute scores

Quality of Work97
Established65
Responsiveness95
Customer Rating98
Price vs Market60

Recent reviews

George Parkes3y ago

Shona has been brilliant in every aspect of gaining my new tenancy. She was helpful, personable, understanding, patient and always ready to go above and beyond to make things work. Definitely the best estate agent I've ever dealt with. I would recommend Paul Rolfe without a second doubt.

Neil Rogerson4y ago

Fully recommend Paul Rolfe as an agent for a property sale. Jack and Paul acted on our behalf for selling our flat in Causewayhead, Stirling. From the initial visit they were very friendly and professional providing all relevant information to smooth the process. They advised us on setting the flat up for viewing and then carried out the viewing themselves on each occasion. We were very happy with their hands on approach and their knowledge on all phases of the selling process. They facilitated the final negotiations which went without a hitch. All in all I would recommend using them for a personal touch and professional approach at all stages.

Simon Ramsay4y ago

I decided to hand over the management of 2 rental properties to Paul Rolfe Lettings and the service has been outstanding in every way. Shona has dealt with everything from the beginning and her manner, knowledge and professionalism are second to none. She clearly knows the job inside out and gives me true peace of mind that my properties are in good hands. I had my concerns about using an agent after a previous experience, but I can honestly say the whole experience with Shona to date has been completely effortless, and in time I will be handing over another 2 properties. Anyone looking for management for their properties you won’t get a better service anywhere else!

Les Christie4y ago

I have recently started using Paul Rolfe as a letting agent for one of my flats and have received nothing but a first rate service from them. They are all lovely people who can instantly build a rapport with you. I felt like I had built a relationship with each of them after just one meeting. Shona, who I have mainly been dealing with is an expert on the lettings side and is a delightful human being. Shona’s communication is excellent! She keeps me informed every step of the way so I always know what is happening. I can not recommend Paul Rolfe highly enough if you are looking for some to manage the letting of your property. They are extremely professional whilst remaining personable. I constantly feel reassured that my property is in good hands with them and always feel valued as a customer. A better service you will not find!

Lesley Craig5y ago

Paul and Jack provided and excellent service. The advice about preparing our house for market was so helpful and meant we had loads of interest. Having the team doing the viewings for us took so much stress out of the process too. We sold very quickly and we'd have no hesitation in recommending Paul Rolfe Estate Agents in Stirling to others.