Stirling Property Shop
Responsive letting agent popular with students, though customer service faltered on a serious fraud complaint.
What customers love
- Quick, straightforward rental process with minimal paperwork stress
- Clear communication and responsive team throughout tenancy
- Student-friendly rates and spacious Queen Street apartments
Worth noting
- Dismissive response to serious fraud report involving tenant impersonation
- Director showed no accountability or apology for security concerns
Best for
University students and tenants seeking hassle-free flat rentals in Stirling.
Attribute scores
Recent reviews
Great letting agent to deal with all the way through, even when there were some issues all was resolved in good time. Communication was great when the property I rented was sadly sold. Would definitely consider Kevin & the team again :)
Last summer, after returning from Norway to the University of Stirling, I was in dire need of a place to reside. One of my university colleagues chance to recommend Stirling Property Shop to me. The staff was friendly and provided me with comprehensive assistance throughout the procedures and viewings. I currently reside in one of their Queen Street apartments, which is quite spacious with all the amenities I need including a little patio. Every property issue was resolved as quickly as possible, and there was clear and current communication. The rates for the apartments or rooms available to students in Stirling are incredible. I would definitely suggest Stirling Property Shop if you're looking for apartments.
Stirling Property Shop have a tenant who impersonates himself to be their partner/worker to potentially scam or carry out his personal deals. When I reported this individual to Stirling Property Shop and the Director, Kevin - to my surprise, I was greeted wih the rudest response imaginable, without an apology, without any sense of responsibility that one of their tenants is going around using their name and scamming people. I was abruptly told to report it to the police and that it had nothing to do with them. If this is how they react and respond to something as serious as this - it seriously raises big red flags on their ethos and practice.
Great experience with Stirling Property Shop. The team were responsive, helpful and easy to deal with. Communication has been clear throughout and everything was handled smoothly. Would definitely recommend.
I rented a flat through this Stirling Property Shop for one year and the whole process was super quick and convenient. They were really responsive, explained everything clearly, and made the paperwork stress-free.