Casamona International
Barcelona property manager with strong individual staff but inconsistent quality and tenant screening concerns.
What customers love
- Multilingual staff skilled with international clients
- Individual staff members (Tyler, Eve, Jaya) consistently praised for professionalism
- End-to-end support including contractor recommendations
Worth noting
- Insufficient tenant vetting led to criminals and drug-related issues in rental properties
- Inconsistent service quality; some staff lack professional knowledge and initiative
Best for
International relocators seeking multilingual support for Barcelona apartment rentals.
What reviewers warned about
Issues raised independently by two or more reviewers of Casamona International, with what to ask before you hire. These are reports by customers, not findings by Veted.
Tenant screening: placed tenant with false documentation
Serious2 reviewers, 2026Two reviewers reported that the agency rented properties to tenants with fraudulent identity documents and later found the properties had been converted to drug operations. One reviewer stated the agency "did not filter clients at all" and placed a person with fake documentation in their home.
Ask before you hire: Ask: what tenant verification and identity-checking procedures does the agency perform before signing leases?
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
My experience with this firm fell critically short of the premium standards they claim to represent. Beyond the facade of a luxury brand lies a chaotic internal organization and a deeply concerning corporate culture regarding the treatment of their staff, which was uncomfortable to witness.<br><br>Their lack of professional integrity is also evident in their deliverables; despite promising professional real estate photography, they delegated the task to interns using mobile phones. I highly advise looking elsewhere if you expect genuine high-end service and professional execution.
Inmobiliaria muy recomendable! La compra de mi piso fue genial con ellos, necesitaba reformarlo y me recomendaron a REMG Reformas que hicieron un buen trabajo!
J’ai été aidé par Casamona dans la vente de mon appartement. Nous avons vendu notre bien, pour cause de déménagement. À distance, nous avons fait 2 agences avant de de tomber sur Casamona qui était l’agence qui savait vraiment gérer la clientèle étrangère. Le + est que nous avions eu un interlocuteur français, et que dans l’équipe de nombreuses langues européennes étaient maîtrisées. L’ensemble de l’expérience a été maîtrisé, avec un suivi de A à Z. Bravo notamment à Elitsa et Tine.<br>Ps: ils ont mêmes réussi à accompagner les acheteurs pour leurs travaux, franchement un vrai plus quand on arrive sur place et qu’on ne connaît pas les prestataires
I rented an apartment with Tyler and she was so nice and professional. She even accepted to let me do the visit and enter sooner because my previous contract was finishing. To help me she quickly made my contract, was really reactive and kept me informed on every step. So thank you, I really recommend renting with Tyler !!
NO RECOMIENDO!! Se limitan a cobrar su comisión, no filtran en absoluto a los clientes, en mi caso metieron en mi casa a persona con documentación falsa e informe de vulnerabilidad que hizo de mi casa un narco piso. No me han ayudado en nada CUIDADO
If you are looking for a new home in Barcelona, this is the place to go! Tyler and Elitsa were amazing to work with—super effective, professional, and genuinely nice people. They handled everything so quickly and efficiently that I couldn't have asked for a better experience. Highly recommend!
I recently rented a flat in Barcelona for two months through CasaMona, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and efficiently.<br>Tyler and Jaya were incredibly helpful throughout the entire process. They made finding and securing the perfect flat smooth and stress-free, always responding quickly to any questions and ensuring we felt comfortable every step of the way.<br>The apartment was exactly as described, and the whole rental experience was seamless. I would highly recommend CasaMona to anyone looking for a short- or mid-term stay in Barcelona. If you’re planning a visit and need reliable, friendly assistance finding accommodation, they are a fantastic choice!
Top experience !!!
Alquilaron nuestro apartamento a un delincuente que lo convirtió en un narcopiso, viviendo una auténtica pesadilla durante seis meses. Se desentendieron del problema desde el primer momento
Super cool spot!