Souza Inox

4.9·84 reviews
Pol. Valmor, Av. de las Yeseras, 37, nave 922, 28343 Valdemoro, Madrid, Spain, Madrid, Spain
Veted AI Summary

Madrid metalwork and glazing specialist offering custom railings, pergolas, and glass installations at accessible prices.

What customers love

  • Custom steel and glass installations with precise, clean results
  • Competitive quotes consistently below other providers
  • Jefferson's hands-on guidance and on-site availability

Worth noting

  • Measurement error led to incomplete work and unrefunded 400-euro deposit after eight months

Best for

Homeowners in Madrid seeking custom steel, glass, or pergola installations at competitive prices.

Attribute scores

Quality of Work78
Established65
Responsiveness72
Customer Rating98
Price vs Market80

Recent reviews

Mtrix Varilleros4mo ago

They installed the ceiling to mount LEDs and it turned out perfectly.

PILAR GARCIA MORALEDA4mo ago

Estamos encantados con el acristalamiento de nuestro porche. El resultado ha sido impecable y se nota la calidad del trabajo. Queremos destacar especialmente la profesionalidad de todo el equipo y, sobre todo, agradecer a Jefferson por su atención, detalle y buen hacer durante toda la instalación. Da gusto encontrar profesionales así. Totalmente recomendables.

Marcelino Marcelino7mo ago

My opinion? At first, everything seemed fine, but the result has been the complete opposite. The person in charge (Jefferson) took the wrong measurements, and the work was never carried out. He loaded the window frame and glass, and as he left my home, he explicitly stated, "I'll refund your 400 euros." Eight months have passed since I paid 400 euros into the company's account for work that has not been done. I have been patient and have given them more than enough time. The excuses I've received over the phone—"I don't have the money, I'm waiting for a payment"—are childish. The company has breached the agreement and has wrongfully withheld an amount that is not theirs. I formally request the full and immediate refund of the 400 euros. The payment description must include "refund" for proper record-keeping. I warn you that, should the return not be made voluntarily and within the shortest possible time, I will initiate the relevant legal proceedings, including written complaint, consumer complaint and, if necessary, legal action for breach of contract and misappropriation.

ASS2y ago

A true professional. We had some questions about how to install the glass, and he guided us perfectly so that it would look spectacular, and it did. I highly recommend him. He's always available to answer any questions, and if he needed to come to our house, he did, explaining everything perfectly. Best of all, his quote was the most affordable.

Mar Conrado3y ago

100% recommendable company. We commissioned a pergola from them and the result was magnificent. They provide excellent advice, are fast, reliable, and offer excellent quality and a very good price. Very friendly. We will continue to commission them. Thank you! They made us a custom-made glass and steel railing. Both the quality and price were excellent. They are very professional, friendly, and take great care of their customers. Highly recommended!