Mortgage Direct

4.9·509 reviews
Calle Velázquez, 24, 2D, Salamanca, 28001 Madrid, Spain, Madrid, Spain
Veted AI Summary

Madrid-based mortgage broker specialising in Spanish property finance for international and non-resident buyers.

What customers love

  • Expert guidance for non-resident and freelancer mortgage applicants
  • Individual brokers who provide attentive, proactive support throughout
  • Ability to secure competitive rates and favourable mortgage conditions

Worth noting

  • Repeated requests for same information; poor document management systems
  • High commissions relative to market rates; limited offer options provided

Best for

Non-residents and complex cases buying Spanish property who value personalised broker support.

Attribute scores

Quality of Work82
Experience88
Responsiveness85
Customer Rating98
Price vs Market Avg.65

Recent reviews

Vitalijus K.1mo ago

Susanne provided excellent support as my financing broker during the purchase of my property in Spain. She was professional, attentive, and genuinely cared about representing my interests throughout the process.<br><br>She guided me through the financing options, coordinated everything smoothly, and made the whole process much easier and less stressful.<br><br>I am truly grateful for her support and would warmly recommend Susanne to anyone looking for a reliable and professional financing broker.

Linas Šimkus1mo ago

Martine is hands down the best mortgage agent! During all the complicated property buying process that we had, we felt like we had a reliable partner that helped us handle all the issues on the way and get the mortgage with good conditions and on time. 100% recommended!

Alexander Mansfield Martinez1mo ago

After failing to get a mortgage directly through a Spanish bank last year, we decided to try using a broker from Mortgage Direct and the process could not have gone better.<br><br>Despite our non-residency status and untraditional income streams (my wife and I are both freelancers), our broker Marilo Hernandez championed us and secured us two 70% mortgage offers with interest rates under 3%.<br><br>Her guidance and support has been throughout the process has been above and beyond and we are hugely grateful.<br><br>If you are looking to get a mortgage in Spain as a non-resident, or have had issues in the past, I highly recommend using Mortgage Direct and in particular Marilo - she is brilliant.

Dave Thomas1mo ago

Excellent service from Marilo from start to finish. She was able to obtain a favourable interest rate and very good mortgage conditions for my apartment purhcase. Everything went without a hitch and Marilo was attentive to all my queries as the process was very new to me. Would highly recommend.

Samantha Scaffidi1mo ago

Mariló has been an incredible mortgage broker. Not only was she there every step of the way — explaining things clearly and guiding us throughout — she took on a genuinely difficult case and made it work. My husband and I are non-residents (he's a Spanish citizen, I'm American), both freelancers, buying a rural finca — and Mariló secured us the maximum loan at an incredible fixed interest rate. We are forever grateful and couldn't recommend Mortgage Direct, and especially Mariló, more highly.

Amy Rhiannon Worth1mo ago

Simon Staples Mortgage Direct led us through our purchase process from beginning to end. He was wonderful, not only polite and professional but also so friendly and incredibly helpful in what is a very complicated process.<br>He made sure that we understood exactly what was happening and what we needed to do at every step of the way.<br>Simon also responded so quickly to all our questions and often outside of working hours and at the weekend. We felt very lucky to have Simon to guide us through this process, we came to trust him implicitly and would highly recommend him to everyone.

Stephanie Codd1mo ago

I cannot recommend Martine highly enough. As a UK buyer navigating the Spanish mortgage process for the first time, I was completely out of my depth — the system is very different to the UK and having Martine walk me through every step with detailed advice and clear instructions was invaluable. I honestly couldn’t have done it without her!<br><br>If you're a foreign buyer looking for someone who truly understands the complexity of the Spanish system to guide you through it with clarity and care, look no further. Absolutely five stars. ⭐⭐⭐⭐⭐

John Wennstrom2mo ago

I am very happy with the service received from Mariló Hernández.<br><br>She is a true professional, very knolwedgable, completely transparent about the process, and most of all a great problem solver.<br><br>We had so many obstacles in trying to get terms agreed with a seller, but each time we thought the deal was dead, Marilo had a solution and without putting me at financial risk.<br><br>Well worth the fees! I would use again, hopefully not too far in the future!

jouix192mo ago

Working with Will Roberts has been the best decision I could take. The mortgage conditions he got me were well beyond my expectations, adding massive value to the purchase process. I can’t stress enough how professional, efficient and supportive all interactions with Will and the team in Mortgage Direct have been, making you feel like you’re in the right hands all way through.

sinem uslu2mo ago

We recently purchased a flat in Barcelona, and working with Will at Mortgage Direct made the entire mortgage process so much easier.<br><br>From the very beginning, Will was professional, responsive, and incredibly knowledgeable. He was always available to answer our questions promptly and guided us through every step with patience and clarity. Most importantly, he worked hard to find us the best mortgage offer available on the market, which ultimately saved us far more than the cost of his service.<br><br>While Mortgage Direct charges a fee, we genuinely believe it’s an investment that pays for itself. The long-term savings and peace of mind you get from having an expert negotiate the best deal are well worth it.<br><br>If you’re buying a property in Spain and want someone who is trustworthy, efficient, and truly looking out for your best interests, I couldn’t recommend Will and Mortgage Direct more highly. Thank you again for making what could have been a stressful process such a smooth and positive experience!