SEGYTEL, S.L.
Madrid-based security firm specialising in video intercom installations for residential buildings of all ages.
What customers love
- Installers explain each step clearly and answer all questions
- Meticulous attention to detail and clean finishes
- Deadlines met even in complex, multi-unit older buildings
Worth noting
- Minor initial misunderstanding at project start, though resolved quickly
Best for
Residential buildings needing full video intercom system replacement or upgrade.
Attribute scores
Recent reviews
Technician Jose Peña quickly replaced the old intercom with a new one equipped with a video camera. He identified and resolved the installation problems promptly, explaining everything he was doing. Punctual, efficient, and very friendly. Highly recommended.
A very good experience. There was a minor misunderstanding at the beginning, but it was handled quickly and professionally. The installation team was very efficient and responsive, and the customer service was excellent, resolving everything with a positive attitude. Overall, a highly recommended service. Thank you!
⭐⭐⭐⭐⭐ Excellent service and complete trustworthiness. Rubén installed the video intercom and camera system in our building with impeccable work. Very professional, punctual, and meticulous in every detail. He explained everything clearly, answered all our questions, and left the installation working perfectly. It's very reassuring to have someone so reliable and committed. Without a doubt, highly recommended.
We recently had video intercoms installed in our building and are very satisfied. We had very outdated intercoms, and the installation involved replacing the outdoor panel, two vertical lines, power supplies, and 35 video intercoms (some of them Wi-Fi enabled). This was a complex undertaking in an older building, over 70 years old. From the beginning, they inspired confidence and were very patient, explaining the quote in detail and advising us on the best technological options for our situation. We would also like to highlight the work of the installers (Miguel Ángel, José Peña, and Pedro). Their work was impeccable, overcoming the challenges presented by the building and paying close attention to detail and finishes. They adapted perfectly to the residents' needs and patiently answered any questions we had. The installation exceeded our expectations, and the agreed-upon deadlines were met. I highly recommend their services for their professionalism, technical expertise, and excellent customer service.
Josef and Ruben worked very efficiently and quickly. Thank you