GuestReady - Holiday Apartment Management Valencia
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
Attribute scores
Recent reviews
Customer service of this company is really bad. I recommend using another company or just do it solo. They cause you many 1 or 4 star ratings because of how the guests are treated. Especially if the guests have an issue they're played off and disrespected. The Spain manager Lorenzo is doing a terrible job. He can do 100x better if he was competent in managerial skills instead of only political ability. His hiring skills are insanely bad. He picks people with similar personality as himself and doesn't care about skills. Another thing too, they're dishonest with money. They charge a lot more than agreed to in the contract. They make many financial "errors" always to their benefit. I caught already 8+ and I haven't looked in awhile. The worst thing in my opinion is how they talk to me and the guests. A complete lack of desire for quality. Edit: I went solo and instantly made 2.5x more sales and profit. Despite Lorenzo and Claudia booking a night at my place and leaving a fake 1 star.
The location was amazing! Tram and bus stop were within sight from the apartment, it was nice to have two easy forms of transportation so close to the apartment. Beds were comfortable and loved the small kitchen and sofa we had. Would recommend!
GuestReady was a very nice partner to book with for our stay in Valencia! They answered quite immediately to questions and issues no matter when :-). We hed been guided very well through the Checkin and Checkout process. The flat had every thing necessary. We enjoyed our stay very much!
We had a super 6 night stay. The flat was modern and well equipped with what we needed. The location was convenient to the Valencia Tram/Metro system. Good restaurants and cafes were easily walkable. The bed was great and the bathroom was clean and modern. We felt very safe and comfortable both in the neighborhood and in the flat. Highly recommend!
Absolutely perfect location. Easy to exit and enter using the app. Flat was clean and all necessary items provided. Proximity to the Mercado was fantastic as well as grocery store close by. Small issue with toilet flush mechanism but it was fixed straight away with no fuss. Would absolutely recommend and will pick this again when returning to this beautiful city.