Cerrajeros La Llave Maestra
A Zaragoza locksmith with strong technical credentials but inconsistent follow-up for private customers.
What customers love
- Years of craft experience with a confident, professional manner
- Locksmiths arrive quickly and resolve issues on-site
- Clear explanations of security keys and cylinder lock options
Worth noting
- Private customers ignored: no quote or callback after a month
- Phone staff can be unhelpful; administration slow to follow through
Best for
Insurance emergency callouts requiring a reliable, knowledgeable locksmith on short notice
Attribute scores
Recent reviews
For emergency home insurance claims, they were very good. The guy was friendly and explained things clearly. However, as a private customer, the company is terrible. I've been waiting for a quote for a month and they haven't even bothered to respond to my calls.
The locksmith's service and attention were excellent; he arrived quickly and resolved the issue. However, the phone service could be improved (the woman who answered was unpleasant), and the administrative process was slow, requiring me to follow up until a solution was reached.
Very professional! They resolved my question about security keys and cylinder locks very quickly.
It's clear they've been doing this for many years, they have a perfect grasp of the craft, they are professional, serious and formal, and above all, they provide excellent service.
They're shameless. They came to install a ceiling fan, which came loose, and they washed their hands of it, leaving the ceiling as it was before without actually installing the fan.