Fitness24Seven

I came to sign up for a membership, and a blonde girl assisted me. Poor service, no interest in explaining the gym, rushed, and unmotivated. And yet, it arrives, expectation. If it's one of the most expensive gyms, you expect something else.

I am a regular member at Fitness 24/7 and usually train at the Hökegatan 30 location in Göteborg. However, during my visit to this particular branch today around 15:30, I encountered an unpleasant experience that I feel compelled to share. Upon arrival, I was met with discourteous treatment by the receptionist, whose name I believe is Aram, he a bald guy. He informed me that I was not allowed to bring my shoes in my backpack to the training area, even though I assured him that I would not be using them while training and simply wanted to store them in my bag. Additionally, he insisted that I store my backpack in a locker. Unfortunately, I did not have a lock with me, which made this request challenging. What concerned me most was that, during the same visit, I observed another individual who was allowed to bring his bag into the gym area without issue. This inconsistency in enforcing the rules left me feeling that there was a double standard in how members were treated. also knowing that sometimes I bring my backpack with me to the gym “Hökegatan 30 “ and put it next to me and no one from staff told me that’s not allowed, and I checked the Fitness 24 website there’s no information about it. As a long-time member, this experience has unfortunately impacted my view of the gym, and as a result, I will no longer be visiting this branch. Furthermore, I will not renew my subscription due to the negative experience. I appreciate your attention to this matter and hope that steps will be taken to ensure a more consistent and respectful approach to member interactions in the future.

I really like it. Central location, not so crowded outside rush hour. Clean and spacious. The only downside for me is that is quite common to miss some equipments and accessories during workouts, mainly in the women’s room but in general it is ok.

I think this is one of the best Fitness24Seven gyms in the city! It is quite spacious to work out in and the staff is usually always friendly 😄 I do think that the overall cleanliness of the place can be improved since this is a super busy gym due to its central location 🤗 I also really enjoy the Les Mills group trainings here!

This place is very busy, it has very awesome locker rooms though, very clean and modern, and you dont need to bring a lock with you for your locker, all you need is to press your gym card against the card reader and it will keep your clothes safe until you press it against the carder reader again.