Klostergatan 16 Student Living

3.7·252 reviews
Kungsgatan 27, 753 21 Uppsala, Sweden, Uppsala, Sweden
Veted AI Summary

Centrally located student housing with significant maintenance issues and aggressive deposit deduction practices.

What customers love

  • Central location near city centre and university
  • Shared facilities like kitchen and laundry available
  • Some staff members provide friendly, welcoming service

Worth noting

  • Deposit deductions for cleaning charges often excessive and unjustified
  • Rooms arrive in poor condition with stains, mold, worn furniture

Best for

Budget-conscious exchange students needing central location for short stays only.

What reviewers warned about

Issues raised independently by two or more reviewers of Klostergatan 16 Student Living, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Deposit charged for cleaning despite documented good condition

    Serious3 reviewers, 2025-2026

    Multiple reviewers (at least three) reported being charged cleaning fees despite cleaning before departure or providing video documentation of good condition.

    Ask before you hire: Request the contract clause defining "acceptable condition" and the external cleaning company's inspection checklist.

  • Room soiling on arrival (stains, mold, food waste)

    Moderate2 reviewers, 2026

    Two reviewers reported arriving to dirty rooms: one found coffee stains on walls, sticky kitchen, food leftovers in cupboards, mold in fridge, and stained floors; another found similar conditions.

    Ask before you hire: Ask for move-in inspection photos from the last five tenancies showing room cleanliness.

  • Continuous construction noise during occupancy

    Moderate2 reviewers, 2025-2026

    Two reviewers reported ongoing construction noise throughout their stay, with complaints to management met with "can't do anything" responses.

    Ask before you hire: Request a construction schedule for the next 24 months and a policy for rent reduction during major works.

  • Kitchen access restricted to 8am-8pm

    Minor2 reviewers, 2025-2026

    One reviewer noted the shared kitchen was only open 8am–8pm, with another reporting being forced out at 9pm.

    Ask before you hire: Confirm the exact operating hours of shared kitchen and common areas in the lease.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work28
Experience80
Responsiveness22
Customer Rating74
Price vs Market Avg.15

Recent reviews

Suraj Ravindran3mo ago

Joran Merlte3mo ago

Beware international students looking for accomodation, the Housing Office is a quick way to find it but they will severly overcharge you. Paying 7500 SEK per month for a corridor room is normal. Also, the deposit of 35000 will be almost certainly partly be taken for 'cleaning' of dust during the check, for which in my case was done more than one month after I had left the room. Pictures to 'justify' it are taken from unrecognizable things. Please relocate a.s.a.p. once you can find something else.

Covadonga Martí4mo ago

The location of the building is good, close to the city center and the hospital I needed to visit. However, the room was in poor condition, with the floor lifting up and very worn furniture (mainly the wardrobe and the kitchen furniture). The mattress was extremely small and in bad shape. There were no cleaning products or basic supplies—only some dishes and minimal kitchenware. When I arrived, there were no curtains, and although they said they would install them within a few days, they didn’t put them up until three weeks later, so I woke up at 5 a.m. every day. I cleaned the room and bathroom before leaving, yet I was charged 800 SEK a month later for “extra cleaning.” My advice is to take photos of everything when you arrive and when you leave to avoid unjustified charges, and do the same when using the shared kitchen. Overall, it’s a budget-friendly option for Sweden, but not very comfortable, and you need to be cautious about extra fees.

Luka Aischa4mo ago

The kitchen only open from 8-20:00, the Service personel ist mostly unfriendly, the room was super dirty upon arrival, with coffee stains on the walls, sticky kitchen and cupboard, food leftovers in the cupboard, mold in the fridge, stained floors and unclean bathroom. The windows go right to a massive black wall so it is always dark in the room and the rent is unbelieavably high.

Alireza Faghihi Moghaddam7mo ago

RJ Knighted7mo ago

They they will charge you for breathing otherwise it’s an excellent location

Martina8mo ago

Unfortunately, my experience with the Housing Office in Uppsala (Flogsta) was very disappointing. During my stay, I faced several ongoing issues that were never properly resolved: low indoor temperatures for weeks despite repeated contact, cockroach sanitation that restricted access to shared kitchens, and room painting carried out while I was still living there, forcing me to stay elsewhere for several days. Communication was slow, and solutions were minimal. After moving out, I encountered further problems with the deposit. I was charged high and, in my opinion, disproportionate fees (for example, 550 SEK for returning keys to a nearby address - different one than the one of Housing Office), while compensation for major inconveniences was extremely low. Additional cleaning charges were applied despite the room being left in very good condition, which I documented with video. Overall, I felt that students are not treated fairly and are often seen more as a source of income than as tenants whose living conditions matter. Concerns were repeatedly dismissed, and flexibility or understanding was very limited. I strongly recommend future students to choose different housing - for example provided by the Nations.

Hagen Berning8mo ago

They give you rooms in mediocre condition with defects and stains and then charge you ridiculous amounts when you leave the room in anything but absolutely IMMACULATE condition. If you live there, take pictures of every last corner the day you arrive.

ali tebianian9mo ago

Crafty Snail11mo ago

Tänka sig att denna byggnad som vars exteriör mer påminner om ett fängelse eller ett gammalt mentalsjukhus egentligen är ett studentboende. 😬 Hit kommer alltså bl.a utbytesstudenter från andra länder. Pinsamt...