Electrolux Service Västerås
An Electrolux-affiliated repair and installation service in Västerås with inconsistent reliability and disputed follow-up practices.
What customers love
- Delivery and installation handled by competent staff
- Washing machine and tumble dryer setup completed on promised day
- Materials used considered good quality by at least one customer
Worth noting
- Repair jobs left incomplete, yet full charges still applied for follow-up visits
- Technicians repeatedly fail to show up on scheduled appointment days without apology
Best for
Customers needing straightforward appliance delivery and installation in Västerås.
Attribute scores
Recent reviews
Completely satisfied. Got washing machine and tumble dryer delivered and installed, promised day by 2 talented girls! From Västerås.
If you're number one in the phone queue for 25 minutes, it's not about "too many callers". Rather, it's about too few people working.
I strongly advise people to think twice before they use their services. I am going to tell you how I lost 2095 SEK for nothing. I had their technician last week to fix my dishwasher giving 0.30 error (caused by water leakage in the machine). He said he fixed it but asked me to wait 24 hours before I start using it. I did wait as he asked but when I tried to use it, the dishwasher was not functioning. This time it was giving error .10 (dishwasher is not getting filled with water). I called to report the issue and requested them to complete their service. My dishwasher was not repaired after all, moreover they give 1 year guarantee for their service. The guy on the phone however warned me that I might get charged again for 2095 SEK since the error (and the cause) is different now. He wouldn't listen any of my arguments. I decided do not take a risk of paying another 2095 SEK. The strange thing is that they work officially with Electrolux, so the guy on the phone was actually from Electrolux. I am not sure if I will ever buy Electrolux products from now on.
good service and good material they are better than Samsung?
Every day they tell you that they are coming to fix the oven, we wait for them and they don't come and they don't apologize. The worst maintenance service I've ever met. Every day they tell you that they are coming to fix the oven, we wait for them and they don't come and they don't apologize. The worst maintenance service I've ever met.