Nya Rörbolaget
Professional bathroom renovation company in Västerås with strong execution but inconsistent communication practices.
What customers love
- Meticulous attention to detail and precision work
- Reliable timeline adherence on major renovations
- Quick response to customer questions and concerns
Worth noting
- Failed to notify customer before arrival, causing pet distress
Best for
Homeowners undertaking comprehensive bathroom renovations needing reliable project management.
Attribute scores
Recent reviews
They have great service when you come and can't do much yourself.
Extremely bad experience. The company showed up on an unscheduled day and without prior notice. When I got home I found my dog locked in a small closet where he had been sitting for several hours and had become so stressed that he peed on our clothes. This shows a total lack of care, judgment and respect, both for the customer's home and for a living animal. If they had just called we could have come home right away. This is not a mistake that can be excused. Definitely not a company I recommend
I would like to share my experience with Nya Rörbolaget who carried out a major bathroom renovation. Happy for the result, we contracted them for a second renovation few months later. Nya Rörbolaget strictly adhered to the timeline and worked in a very professional manner throughout the project. Unfortunately I don´t remember the names of all people who performed the work, but a special thanks to Ivan (who did most of the first work) and Marek (who did the most of the second). They both were very precise and focused on details. Then, thanks to Tobias who always responded quicky to all my 1000 questions, Johan for the good tips in choosing the furniture , Thomas (SG Installation) for the electrical works and the rest of the team who did the remaining installations. If you plan to renovate the bathroom or plumbing works in general, I can definitely recommend them.
Excellent efficient service
Great experience. They helped us fix the shower ourselves without the cost of service.