Rör & VVS Västerås AB

4.2·17 reviews
Lågspänningsgatan 9, 721 37 Västerås, Sweden, Västerås, Sweden
Veted AI Summary

Västerås plumbing service with capable technicians but inconsistent appointment reliability.

What customers love

  • Same-day service for urgent repairs
  • Professional and competent technicians
  • Easy to reach when they respond

Worth noting

  • No-shows without notice or communication
  • Unresponsive to SMS, email, and phone follow-ups

Best for

Customers with urgent plumbing needs who can confirm appointment confirmation beforehand.

What reviewers warned about

Issues raised independently by two or more reviewers of Rör & VVS Västerås AB, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • No-show at booked appointments, no callback.

    Moderate2 reviewers, 2021-2022

    Two reviewers reported scheduled appointments where no technician arrived and attempts to contact the business (SMS, email, phone) went unanswered for days or a week.

    Ask before you hire: Ask for their cancellation and no-show policy, and how they confirm appointments the day before.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work85
Experience45
Responsiveness45
Customer Rating84
Price vs Market Avg.75

Recent reviews

Sara1y ago

Super nice guy and great service! Came on short notice and helped me when it was a crisis.

A. Thomson3y ago

I had an appointment booked for 8am 7th December. On the day, no-one turned up. I waited until 930 and still no-one. I sent an SMS: No response. I sent a mail: No response. I called the phone number and got an auto SMS to contact via SMS. I sent a 2nd SMS: No response. 1 week later, I mialed again and asked if they still wanted the job. And still no reply. I'm sure they do good work, but based on this experience, I am unable to recommend them.

Ninos G4y ago

Easy to get in touch. Professional service. Competent technicians. Good communication.

Sanna Gerhardsson5y ago

No idea what they are like as they never showed up at the booked time and didn't hear back. We are trying another company instead.

Linnea Spennare8y ago

Smooth and professional! Fixed our broken faucet the same day we called and were nice and very service minded.