Hedlund Floor i Västerås AB
A Västerås flooring supplier with a solid product range but persistent issues around communication and reliability.
What customers love
- Knowledgeable staff with strong product expertise
- Good inventory selection of quality flooring materials
- Renovation results can look attractive at reasonable prices
Worth noting
- Repeatedly fails to return calls despite explicit promises to do so
- Orders materials without customer confirmation and demands payment regardless
Best for
Customers who can visit the store in person and verify all product details themselves.
Attribute scores
Recent reviews
Doesn't show up on the promised day, delivers the wrong product, doesn't get back to you despite weeks of delay.
They ordered carpet before we confirmed the quote and forced us to pay even though we didn't want their quote. Very bad business.
Incredibly bad at feedback. Promises to call back but never does. Bought wooden floors that we were a little suspicious about whether it was really treated when our carpenter wondered when he put it in. Also a carpenter inside the store thought the same. Most contacts with Hedlunds floors have only resulted in us having to go to the store ourselves as they never call back even though they have promised such contact. Avoid.
Good results from the renovation of our laundry room. Looks nice and also a relatively good price that was also kept. However, it took much longer to complete the renovation than expected.
Very knowledgeable staff and excellent service. Excellent inventory an absolute pleasure to work with such quality material.