Regimo Basel AG

during the tenancy of 3 years and a half there were no problems, just the maintenance of the building was not optiomal(cleaning of the building done once a month, entry door not fixed, etc). after moving out despite several attempts in getting an update about the nebenkost settlement I haven't received the cost break down after 10 months. first the feedback was that accounting will finalize im march, and in may the feedback is that they will send it in a couple of months. completely unreliable.

we are very dissatisfied. It takes anything from 3 days to 2 weeks to respond to our mails, even despite assurances that they will contact us. There seems to be no cover for people who are on holiday or out of office.

Not impressed with the way they manage issues on the apartment I’m renting with them. Slow, sloppy and often unfriendly.

I have applied for a 3.5 room apartment in Basel and I have had really bad experience with Regimo. I have been to visit 3.5 rooms apartment and no one came from Regimo Basel AG . me and another family waiting 1 hour and no one from Regimo came. afterwards they ask for a lot of documents ( even they call at the work place ); very stressful immobile company ; a lot of documents, strict checking and no apartment at the end; not recommended at all.

As a renter from a property managed by Regimo, I can honestly say that it has been a really pleasant experience. I felt that Regimo always dealt with any issues fairly, transparently and effectively. Applying for a reduction in rent due to decrease in interest rates was also handled quickly and efficiently and fairly. All in all it was a thoroughly pleasant experience and I can recommend Regimo fully.