H. Räss GmbH Haushaltgeräte

3.8·16 reviews
Werkgasse 20, 3018 Bern, Switzerland, Bern, Switzerland
Veted AI Summary

Swiss appliance repair service with fair pricing approach but mixed durability record and high service visit costs.

What customers love

  • Fair pricing; reset dryer instead of expensive replacement
  • Professional installation with attention to detail
  • Honest diagnostics that save customers money

Worth noting

  • High service call costs and travel fees for minor repairs
  • Repair durability concerns; machines failed within one year

Best for

Customers seeking honest appliance repairs willing to pay for professional diagnostics.

Attribute scores

Quality of Work72
Experience45
Responsiveness75
Customer Rating76
Price vs Market Avg.45

Recent reviews

Fabian Spycher7mo ago

Excellent service and good customer relations

Michael Stoller2y ago

The repair of our tumble dryer did not cost CHF 910 as quoted by the supplier, but was limited to resetting the start delay. Räss GmbH treats customers very fairly; their service is professional and customer-oriented.

Hansjörg Lüthi2y ago

We received a refrigerator from them today, it was great, the installer did a fantastic job, bravo!

teeqson3y ago

Stay away from this company. Extremely unfriendly service, very poor service, and far too expensive! The machine stopped working again one year after the repair.

Mrs. Ely Martinez4y ago

Poor value for money. Commute from Bümpliz to Bethlehem: €40-45. Opening the oven for 2 minutes to check the rubber seal: €18.