Dani's Express Schuh & Schlüssel Service
Locksmith and shoe repair service in Bern with fast turnaround but inconsistent quality and pricing concerns.
What customers love
- Fast turnaround on shoe repairs
- Restores shoes to near-new condition
- Friendly and trustworthy staff
Worth noting
- Charged double the listed price for dry cleaning without consent
- Poor execution on complex heel repairs with heat damage and uneven results
Best for
Simple shoe repairs and key services where speed and basic quality matter most.
Attribute scores
Recent reviews
They are very nice, you can trust that it will turn out very well.
Their Punctuality and quality of their work is amazing 👍
Avoid this place if you care about quality and attention to detail. I took a pair of boots with large, chunky heels for repair, and the results were disastrous. Initially, they cut off the heel entirely, replacing it with a flat sole that ruined the design and damaged the midsole, leaving melted and poorly molded rubber. I requested a redo, but when I returned, the heel was built up flat, instead of in a wedge shape. The sole had a banana-like shape that didn’t sit flat on the table. The work was uneven, with melted edges and misshapen cuts. After they insisted on a third attempt, the boots looked better, though the damage to the original design from repeated sanding, bad cuts, and melting was already done. Worse, new scratches on the leather and deep cuts in the sole had appeared, and the heel build up on one shoe is uneven, leaving it dramatically crooked. I understand that repairs can be challenging, but damaging my boots in the process is unacceptable. They should have told me upfront if the job was beyond their capability.
They did my shoes like a new. Thanks for your fast and quality service!
Do not go here. They charged me more than double for dry cleaning and refused to charge the correct amount in the price list. They had my clothes so had t pay. Don't get ripped off like me. Go somewhere you can trust.