Chapuis + Zürcher AG
A Bern plumbing firm with mixed results — responsive on simple jobs, inconsistent on complex ones.
What customers love
- Technicians arrive on time and diagnose problems quickly
- Friendly and professional conduct during appointments
- Hot water and pressure issues resolved efficiently
Worth noting
- Repeated failed repair attempts requiring five plumbers for one job
- Refused to cover costs of damage caused by their own staff
Best for
Homeowners needing straightforward plumbing repairs with prompt scheduling in Bern.
Attribute scores
Recent reviews
Over 600 CHF and weeks of rendered the faucet unusable just to replace a simple mixer tap (which takes about 5 minutes). They refused to cover the costs of damage caused by their own plumbers. Even on the first job, they were "sensationally incompetent" (bidet drain). Five (5) plumbers tried before one finally succeeded. Despite a second chance, the job was truly awful! So: STAY AWAY, find a proper plumber instead!
Quick contact, identified the defect at a glance, every move was spot on, speedy repair, friendly; WOW, we need exactly these kinds of handymen! Congratulations and THANK YOU! B. Knubel
An aggressive and violent employee on the street, yet so clever and behaving the same way in the company car. He also endangered and obstructed traffic while driving on his mobile phone.
Nice
Fast, friendly & competent! We had a problem with our hot water pressure. The company contacted us very quickly to schedule an appointment, and Mr. Fankhauser, the technician who took care of our problem, arrived on time and was very friendly. We are very satisfied.