Rudolf Bürki Immobilien AG

I was rejected for an apartment in Bern because of my disability pension and supplementary benefits, even though I have a stable income. To anyone receiving disability pension and supplementary benefits: don't apply for any apartment from this property management company; they are the ones who get rejected most often. They only want to rent to employed people.

The level of incompetence is unparalleled: We lived for two years in a property managed by R. Bürki Immo. During that time, we occasionally received letters regarding utility bills, which is normal in itself. However, they couldn't manage to spell our names correctly in any letter, nor could they produce an accurate statement of account; the amounts were presented in a completely opaque manner. On one occasion, they even charged us late fees because they failed to notify the local utility company of the change of tenants. The responsible contact person was constantly changing. Two years after we moved out, they sent us completely arbitrary utility bills. When we asked for an itemized breakdown of the amount, they said, "We can view the invoices at your office, but unfortunately, we can't send you anything." We didn't pay the bill—now we received the same bill as a payment reminder with a threat of legal action; only this time, the amount for the same utility costs had tripled, and our names were misspelled again. Without further explanation... Customer support and a service-oriented mindset seem to be foreign concepts in the Bürki universe. Stay away!

We had the pleasure of working with Tobias Bürki as a tenant, landlord, and property manager. Mr. Bürki fulfilled all his roles with exceptional competence: courteous and reliable as a tenant, transparent as a landlord, and professional and dedicated as a property manager. Many thanks for that, and we look forward to working with him again soon.

I entrusted Mr. Tobias Bürki with the construction management for the renovation of my apartment. From our very first conversation, he knew exactly what I envisioned and made corresponding suggestions. The implementation – something that should theoretically cause one a lot of headaches – was completely worry-free for me; I was always kept informed and didn't have to worry about (almost) anything. Many thanks!

Im Zusammenhang mit dem Verkauf einer Liegenschaft vergaben wir den Auftrag an Bürki Immobilien AG, da wir ein junges Team unterstützen wollten, das sehr engagiert schien. Das Engagement bestand allerdings lediglich, solange alles so lief, wie sie es kannten; ihnen Ungewohntes nahmen sie nicht in Angriff, darauf angesprochen, überspielten sie fachliche Defizite mit Überheblichkeit. Hinweise auf nicht auftragsgemäss erfüllte Aufgaben haben sie ignoriert und für Versäumnisse haben sie sich auch nicht entschuldigt. Insgesamt mussten wir feststellen, dass keine selbstkritische Reflexion sowie Bereitschaft, Neues zu lernen, vorhanden sind. Wir würden die Firma nicht mehr mit einem Verkauf beauftragen und können sie leider auch nicht weiterempfehlen.