UMS AG
Swiss rental platform offering quick tenant matching and responsive support, though enforcement of contract violations remains limited.
What customers love
- Fast, friendly staff and responsive communication
- Quick subtenant matching with minimal landlord effort
- Platform support throughout entire rental process
Worth noting
- Cannot enforce contract breaches or hold tenants accountable for damages
- Insurance package ineffective; no legal team to pursue claims
Best for
Landlords seeking efficient temporary apartment rental with strong administrative support.
Attribute scores
Recent reviews
I want to thank UMS team for their assistant during the process of arranging to rent my temporary appartment. Really well organized platform and really direct communication both by email and phone.
I’ve had a great experience with UMS.ch! The platform is very active, and it’s clear that landlord engagement is a priority. I love that both parties enjoy extra protection through the service. On top of that, the staff is friendly and fast. If you're looking for a reliable rental service, I highly recommend them!
a very good service. we rented our apartment two times for two months using ums. we found the subtenants very quickly and everything went smoothly, without much work from our side.
As of someone trying to find an early temporary accommodation in a highly demanding city such as Zurich, UMS platform provides a great and useful service! They advertise rental possibilities, but more than that they support throughout the process. Every time I need their assistance they were fast and kind in the reply.
We had a bad experience with UMS services. The subtenants that they found for our apartment breached the contract on multiple levels (unauthorized cats, cats caused damages to our furniture and the apartment was not cleaned afterwards as stipulated in the contracted). We agree that UMS could not help the actions of the subtenants, but UMS were unable to hold them accountable to the consequences of the contract. UMS tried to reach the subtenants after the rental period, but the subtenants chose not to respond to the emails. This meant that we received no payment from the subtenants for the damaged furniture and stolen things in our home. We also had the extra insurance package but that did not help either. This is unacceptable. UMS told us that they cannot help us legally because they do not have a legal team. In our experience, there is no point in using UMS Services if they can’t hold people accountable to the contacts that UMS themselves create. We will not be using their services again nor would we recommend them.