Speedimmo - Agence de relocation Genève
Relocation agency with inconsistent service quality and questionable upfront fee practices.
What customers love
- Fast apartment finding within 2 weeks
- Knowledgeable about Geneva's local market
- Attentive to client preferences and needs
Worth noting
- Cash-only upfront fees with no guarantee or receipt
- Communication drops dramatically after payment received
Best for
Expats seeking quick apartment solutions despite uncertain service quality.
What reviewers warned about
Issues raised independently by two or more reviewers of Speedimmo - Agence de relocation Genève, with what to ask before you hire. These are reports by customers, not findings by Veted.
Cash-only upfront fees with no receipt or contract
Moderate2 reviewers, 2026Two reviewers reported being required to pay 250–350 CHF in cash upfront for a 'dossier' or service initiation, with no written receipt, invoice, or signed service agreement provided. Both noted this lack of documentation and the cash-only requirement raised concerns about transparency and accountability.
Ask before you hire: Ask for a sample written service agreement, fee schedule, and invoice/receipt format they provide to all clients.
Service delivery failure after upfront payment received
Moderate2 reviewers, 2026Two reviewers stated that after paying the upfront fee, promised viewings and apartment matches were not delivered, follow-up communication became minimal or absent, and one reviewer reported a single rushed group viewing of the same apartment offered to many clients simultaneously rather than individualized matching.
Ask before you hire: Request details of their standard follow-up process, number of viewings typically arranged per client, and written matching criteria they do
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
I wish I had never contacted Speedimmo, owned and personally managed by Bouchra Amassad, who deals directly with nearly all clients (occasionally passing some to collaborators). Before payment, she was extremely friendly, full of enthusiastic promises about finding the perfect apartment quickly in Geneva's impossible market, and applied strong pressure to pay immediately to "secure my spot" and start working seriously. Once I paid the 250 CHF in cash upfront (a highly questionable practice that immediately raises concerns about transparency and billing), everything changed dramatically. The "service" became almost worthless: she arranged one rushed viewing of the exact same apartment for what seemed like a group of at least 10 of her clients at once — without any real consideration of whether it matched anyone's actual needs or budget. That's potentially 2,500 CHF in her pocket for a single, rushed visit with no real added value. Even if you like the place, there is zero guarantee that any of her clients will actually get it — the competition is fierce, and there's no priority or exclusive access promised. In the end, the 250 CHF is simply lost with nothing to show for it. You can easily visit the same properties directly through the régies immobilières for free, without paying anyone anything upfront. After that one underwhelming viewing, she completely stopped responding meaningfully. Messages went unanswered for days, then weeks; when she finally replied, it was with endless excuses, delays, and an attitude that became dismissive and borderline rude. No further serious efforts, no follow-up, no refund — just silence or irritation when pressed. What is extremely troubling is the pattern in the positive reviews. This overwhelmingly suggests they may not reflect genuine client experiences. Multiple expat friends used other well-established relocation services in Geneva and received honest, consistent, professional help from start to finish — without any of this bait-and-switch behavior or sudden drop in communication. This was one of the most disappointing and frustrating experiences I've had in Geneva. 1 star is far too generous.
Unreliable and questionable practices – strongly avoid Speedimmo Geneva Worst experience ever with Speedimmo Geneva, run by Bouchra Amassad. They demanded 350 CHF in cash upfront for a "dossier" with absolutely no guarantee of finding an apartment. Promises of multiple viewings and matching options were made repeatedly but never delivered. Complete waste of time and money. Once the payment was made, their attitude changed completely: communication became minimal, responses delayed or absent, and Bouchra Amassad's tone was borderline rude and dismissive. The strict cash-only requirement felt extremely shady and unprofessional, raising major red flags about transparency. No receipts, no real follow-up, just excuses. The large number of glowing 5 star reviews feels hard to believe after my extremely negative and frustrating experience. Highly untrustworthy – save yourself the hassle and go elsewhere.
I would like to extend my heartfelt gratitude to Speed Imo for their exceptional service in helping us to find an apartment in Geneva within just two weeks. They demonstrated remarkable efficiency, professionalism, and dedication throughout the process. We contacted Nicolas Nache and he was attentive to our preferences and needs, ensuring that we found the perfect place to call home. His expertise and knowledge of the local market were invaluable, and I greatly appreciate their commitment to providing outstanding service. I highly recommend Nicolas to anyone in need of housing assistance. 🙏🏼
The agency name is justified, truly speedy and high quality work! I can personally recommend it with highest rating. I was struggling to find an appartment with good quality and right price in Geneva before I came across Speedimmo, which found a solution for me. MANY THANKS
Great service and people who are willing to go that extra mile. Was looking for an apartment for over 2 months and visited over 25 apartments. They were able to find us an apartment within 2 weeks. Highly recommended to any one looking for an apartment in Geneva.