ZZ Insurance Brokerage Sàrl

4.8·36 reviews
Av. du Grey 58, 1018 Lausanne, Switzerland, Lausanne, Switzerland
Veted AI Summary

Lausanne-based insurance broker offering tailored coverage solutions across vehicle and personal insurance lines.

What customers love

  • Accurate analysis of individual insurance needs
  • Fast turnaround and efficient problem-solving
  • Friendly, knowledgeable staff across vehicle and health cover

Worth noting

  • Broker gave incorrect cancellation advice, leaving client paying two policies
  • No response to repeated phone and message contact after issue arose

Best for

Individuals seeking personalised brokerage for car, motorcycle, or supplemental health insurance.

Attribute scores

Quality of Work72
Established55
Responsiveness65
Customer Rating96
Price vs Market78

Recent reviews

Matin1y ago

It is with great regret that I am writing this review after several days of waiting without a response from Mr. [Zambon]. This concerns the management of my child's supplemental insurance, where a blatant error on his part has caused a major problem. Unfortunately, it seems he doesn't even know his own job. Before signing the contract, I asked him twice if it was possible to cancel the supplemental insurance before three months. Each time, he confirmed that it was possible and that cancellation by December 31st would be no problem. However, it turned out that he was only interested in registering the contract and collecting his commission. Now, I am forced to pay for two supplemental insurance policies because the previous insurer refused the cancellation. I tried contacting him several times by phone and message to have him handle the cancellation of the new insurance policy, but he didn't even bother to reply. I strongly advise against wasting your time with this person, Mr. Zambon, as he takes no responsibility for the work he does.

interprète ? Couyère2y ago

I highly recommend this insurance broker; their service is fast, efficient, and very advantageous for finding the best deals available. Thank you for all the much-appreciated advice for my car and motorcycle! ^^

Cindy Bartl3y ago

I highly recommend the services offered by ZZ Courtage. Having been advised by Michael for many years, he has always been able to meet my expectations efficiently and responsively.

Sarah Cucchia3y ago

Highly efficient and friendly staff. Great team! Excellent advice, very responsive and highly competent! I recommend them 1000%!

Flamur Redzepi3y ago

Always reliable and quick. They accurately analyze specific needs and their proposed solutions are always relevant. Follow-up is also handled professionally. I highly recommend them.