SPG Lausanne
Swiss real estate agency with inconsistent service quality and significant communication issues.
What customers love
- Detailed website information and resources
- Professional attention to detail in building management
- Individual staff members like Tatiana Rolo
Worth noting
- Unresponsive to emails and calls; issues unresolved for months
- Poor phone reception staff conduct; screaming and hanging up on clients
Best for
Property management for established buildings with stable tenancy requirements.
Attribute scores
Recent reviews
I would like to warmly thank SPG for the excellent work they did in our building. The team demonstrated great professionalism, responsiveness, and attention to detail. I believe I had the pleasure of speaking with Ms. Tatiana Rolo on the phone yesterday. Her attentiveness, availability, and commitment were particularly appreciated. It's reassuring to see a property management company that truly cares about its buildings and tenants. I highly recommend their services. The Emini Family
This agency demonstrates just how incapable people can be of accomplishing anything. I have no better way to describe this company than as a generator of frustration.
I'm extremely disappointed with the service provided. A task that should take 30 seconds has dragged on for months without resolution. Despite numerous emails and over 20 calls, the issue remains unresolved. This level of incompetence is catastrophic.
A lack of communication/reaction from the team at Rytz to any requests or questions. On top, their reception staff screams and hangs up the phone on clients. Very poor quality of service overall.
My former real estate agency. They are super responsive, except on times of great turnover (as Lausanne is predominantly a student city those times are June and October). You can find extensive information on their website.