Bureau Commercial Freddy Michaud SA
Reliable Verbier rental agency with strong service but aggressive deposit reclamation practices.
What customers love
- Apartment condition matches listing descriptions accurately
- Well-organized team handling rental process smoothly
- Excellent location proximity to Verbier amenities
Worth noting
- Deposit withheld for minor cleaning issues like cobwebs
- Excessive cleaning fee charges applied to security deposits
Best for
Vacation renters seeking well-maintained Verbier apartments with excellent service.
What reviewers warned about
Issues raised independently by two or more reviewers of Bureau Commercial Freddy Michaud SA, with what to ask before you hire. These are reports by customers, not findings by Veted.
Deposit withheld for excessive cleaning charges
Moderate3 reviewers, 2023Three reviewers reported deposits were not returned, with charges levied for minor cleaning issues (cobwebs cited). One reviewer reported 500 euros charged for cleaning; another mentioned ten hours of cleaning time claimed for three cobwebs.
Ask before you hire: Request the agency's written cleaning standards and deposit deduction policy before signing a lease.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
What a tremendous experience! I rented a large apartment from Freddy Michaud after finding them by accident through a single property listing on a home rental website. The apartment was exactly what was listed, and the view and proximity to all the delights of Verbier were even better than expected. We rent really nice homes around the world multiple times per year -- the service we received from Michaud was exceptional. Merci Beaucoup!
It was a great pleasure renting an apartment this winter through the Freddy Michaud agency. The team is well-organized and the apartment was fantastic. Thank you so much.
Ten hours of cleaning and a deposit not returned for three cobwebs—this isn't a fairytale world.
Clean your apartment impeccably or your deposit will be used for exorbitant cleaning fees.
Friendly agency, but beware! They reclaim the deposit as unjustified cleaning fees, 500 euros for a cobweb