Silver Nest Relocation Zurich
Relocation agency specialising in helping expats secure housing in Zurich's competitive market.
What customers love
- Expert navigation of competitive Zurich housing market
- Fluent communication in English for non-German speakers
- Comprehensive support beyond apartment search, including schools and immigration
Worth noting
- Inconsistent communication and slow response times in some cases
- Delays in timelines and last-minute coordination of service details
Best for
Expat professionals relocating to Zurich needing comprehensive apartment search and settlement support.
What reviewers warned about
Issues raised independently by two or more reviewers of Silver Nest Relocation Zurich, with what to ask before you hire. These are reports by customers, not findings by Veted.
Delayed responses to customer inquiries
Moderate2 reviewers, 2026Two reviewers reported that communication was inconsistent and responses to inquiries took longer than expected, requiring multiple follow-ups for basic updates.
Ask before you hire: Ask for their standard response time guarantee and examples of recent client communication logs.
Missed relocation project deadlines
Moderate2 reviewers, 2026Two reviewers reported that timelines were not met as initially discussed, with delays occurring that caused stress during their relocation.
Ask before you hire: Request their project timeline tracking process and ask how delays are communicated and managed.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
My husband and I relocated to Zurich from the United States and were quickly overwhelmed by the housing market here (which was surprising considering we spent several years living in NYC). We don’t speak German (yet) and the application process is quite competitive. We moved here in April and had to find an apartment by July, when our temporary housing ended. Caroline worked with us and right away we felt reassured that we will come out of this with an apartment we love. During the process, I saw 4 apartments before we were accepted to one that we were really excited about. Caroline made the entire process smooth and easy, and I couldn’t recommend her more. She was responsive, communicative, and always open to answering my questions, no matter how trivial they might be. Thank you so much for helping us with our transition to Zurich, and I will definitely be recommending her / Silvernest to any future expats I meet!
When you simply don’t know where anything is, or understand a word of what’s being said, or what paperwork needs to be sent to who, where and when…Caroline at Silver Nest was our best friend who steered us through the rapids. Essential. Highly recommended.
Thank you so much to Caroline and the team at Silvernest. Our relocation went very smoothly thanks to your professional and efficient assistance! All the best, Victoria and Jim.
super nettes personal die schöne wohnungen finden
My experience with Silver Nest Relocation Zurich was unfortunately far from satisfactory. I chose this company expecting a smooth and stress-free relocation process, but the reality was quite the opposite. From the beginning, communication was inconsistent and often unclear. It frequently took longer than expected to receive responses, and in some cases, I had to follow up multiple times just to get basic updates. This lack of responsiveness created unnecessary uncertainty during an already stressful relocation period. There were also noticeable issues with organization and planning. Certain details that should have been handled proactively seemed to be overlooked or addressed at the last minute. As a result, parts of the relocation process felt rushed and poorly coordinated. Additionally, timelines were not met as initially discussed. Delays occurred without sufficient explanation, which significantly disrupted my schedule. For a relocation service—where timing is critical—this was particularly frustrating. Another concern was the lack of transparency in certain aspects of the service. Expectations set at the beginning did not fully align with what was ultimately delivered, which led to disappointment. Overall, the experience did not meet the level of professionalism and reliability I was expecting. There is clear room for improvement in communication, organization, and customer service. Based on my experience, I would be hesitant to recommend this company.
I had a disappointing experience with Silver Nest Relocation Zurich. While I initially expected a smooth and professional service, several issues made the process frustrating. Communication was inconsistent, and it often took longer than expected to receive responses. Additionally, some aspects of the service did not meet the standards that were promised at the beginning. There were also delays that impacted my relocation timeline, which caused unnecessary stress. I believe there is room for improvement in terms of organization, transparency, and customer support. Overall, my experience did not meet expectations, and I hope the company takes steps to improve their service in the future.
I couldn’t be more thankful to this agency for the flawless service they provided. Finding a house in Zurich is already a difficult challenge, let alone doing it in just one month and during the holiday season. I would have never been able to find an apartment that met all my requirements in such a short period of time. These people are fantastic. Silvernest’s service is worth every cent. They were super clear and helpful from the very first minute we got in touch with them, and they found us a very nice apartment that met all our requirements in just a couple of weeks! It’s the closest thing to a miracle I’ve witnessed in real life. They are not only very capable professionals but also very warm people. I couldn’t recommend them more!
I couldn’t recommend Silver Nest Relocation more than enough to anyone searching for an apartment in Zürich’s competitive housing market. From the very beginning, Caroline was a huge help. She guided me through every step of the process, accounting for my preferences and doing everything she could to make sure my needs were fully met, which they thankfully were :) The entire search took around a month and a half, and I’m genuinely delighted with the apartment I can now call home! I know how challenging it would have been to secure a place like this without Caroline’s support and the expertise of the Silver Nest team. I found that Silver Nest’s service significantly reduced the stress and frustration that tends to come along with dealing directly with landlords and estate agents. Instead of endless back-and-forth communication, I could simply reach out to Caroline, and she handled everything smoothly on my behalf! I’m sincerely grateful for the support, professionalism, and kindness I experienced throughout the process of the search and the eventual handover appointment. Once again, I would like to thank Caroline and the Silver Nest team for making this transition so much easier and for helping me find the perfect home in Zürich!
I had an amazing experience working with Caroline during my move from London to Zurich. From the very beginning she was incredibly easy to talk to, friendly, clear, and genuinely interested in helping us settle in without stress. She arranged the viewings, helped us understand each neighbourhood, and guided us through the entire rental process. All the paperwork, the back-and-forth with agencies, the applications. For us, moving from another country and not knowing how things work here, that support meant everything. Caroline also helped with the Zurich registration steps and answered every question we had along the way, always quickly and always with patience. You really feel she’s on your side and wants things to go smoothly for you. Thanks to her, we found a great apartment and felt supported at every stage of the move. Truly a fantastic service!
Can't recommend them enough! Caroline and Angelique did a fantastic job in finding me a new home in Zurich while I was living and working in another country, not yet in possession of a Swiss resident permit and very unfamiliar with the Zurich housing market. The whole process took about 3 weeks, and they managed to secure me a nice apartment just after a single round of in-person viewings, which resulted in 2 lease offers out of 3 applications. I'm sure that if I were less constrained by my full-time job in a different country, the process would have been even faster. During the whole process, the communication was very clear and they kindly answered all my questions, either via WhatsApp or E-mail. During the accompanied viewings they spoke with the owners/tenants on my behalf (I'm not able to speak the local language yet), properly advised me on many aspects, and took care of all the paperwork.