ZR Zurich Relocation AG

4.8·126 reviews
Seefeldstrasse 27, 8008 Zürich, Switzerland, Zurich, Switzerland
Veted AI Summary

Zurich-based furnished apartment agency with responsive staff but inconsistent maintenance standards.

What customers love

  • Well-furnished apartments in central Zurich locations
  • Fast, helpful response from named staff members
  • Smooth check-in process and move coordination

Worth noting

  • Mould in apartments not addressed despite reported complaints
  • High lock replacement fees without transparent receipts provided

Best for

Expats and relocating professionals seeking furnished short-term apartments in Zurich.

Attribute scores

Quality of Work72
Experience72
Responsiveness82
Customer Rating96
Price vs Market Avg.65

Recent reviews

Domenico Pangallo2mo ago

From day one, communication was clear and straightforward, the team was professional and attentive, and every process was handled with precision. Special thanks to Onur, who went above and beyond, especially helping with residence documentation during my first months. Exactly what you want when relocating to a new city, especially Zurich. Highly recommended!

Marina5mo ago

Posizione centralissima, silenziosa , tranquilla, ottima zona per soggiorni brevi, sia per turismo che per divertimento. Facilmente raggiungibile con i mezzi pubblici. Un ringraziamento speciale a Andy, che, con pazienza, gentilezza e molta educazione ha risolto i nostri inconvenienti durante il soggiorno. Una persona che fa la differenza. Sicuramente torneremo. Grazie Andy!

Marina Fiorio5mo ago

Hervorragender Service und eine erstklassige Beratung! Die Zürich Relocation AG hat mich bei der Suche nach der passenden Unterkunft in Zürich perfekt unterstützt. Anstatt eines Standard-Services habe ich eine sehr persönliche und kompetente Beratung erlebt, die genau auf meine Bedürfnisse zugeschnitten war. Besonders beeindruckt hat mich die Qualität der vermittelten Wohnungen – modern, top gepflegt und in besten Lagen. Das Team ist extrem professionell, reagiert schnell und macht den gesamten Prozess unglaublich einfach und angenehm. Wer Wert auf erstklassigen Service und hochwertige Wohnlösungen legt, ist hier in den besten Händen. Herzlichen Dank für die tolle Betreuung!

chelsea wood6mo ago

For starters- they advertised this as an apartment when it’s a very small room with a bathroom. But my real issue is when I lost the key, they told me they have to replace the lock system and wouldn’t give me a spare until I paid. So I paid 800 sf (1,014 American dollars) I asked for a receipt to show they replaced the lock and they refuse to show me. That was in January and they have yet to provide a receipt for the lock change. I wouldn’t trust booking with them.

Jasmin De Luca6mo ago

Ich kann die schlechten Bewertungen nicht nachvollziehen. War schon mehrmals in verschiedenen Wohnungen. Immer sehr gute Lage, es ist sauber und das Team reagiert sofort und lösungsorientiert, wenn man irgendwelche Fragen oder Anliegen hat. Ich werde ZR auch in Zukunft wählen. Vielen Dank für die tolle Betreuung!

Raffaela Mueller6mo ago

ACHTUNG SCHIMMEL - GESUNDHEITSGEFÄHRDENDE APARTMENTS!!! Wohnung mit mehreren Schimmelherden vermiete - vor allem im Schlafzimmer - dies haben wir 9 minuten nach Einzug gemeldet - unsere Meldungen sowie Rückerstattungsanfragen wurden mehrfach einfach ignoriert

Γιώργος Ζ.8mo ago

Our experience with this accommodation was unacceptable and unprofessional. Despite having a confirmed and fully paid reservation, we were unable to check-in on the day of arrival due to access and key issues. The host did not respond to repeated calls or messages in an urgent situation, forcing us to arrange and pay for alternative accommodation. When communication was eventually established, there was no apology or meaningful effort to address the situation. Upon accessing the apartment later, its condition did not meet basic cleanliness and maintenance standards (dirty walls, stained curtains, poorly maintained balcony areas). The only clear interest shown by the host was at the time of departure, when we were asked to leave a positive review, which raises concerns about the reliability of existing ratings. Due to the inability to access the property, Booking.com had to intervene and reimburse our alternative accommodation. This business shows a lack of professionalism, accountability, and respect for guests. I would not recommend it.

Onur Kaynar1y ago

Das Angebot an Wohnungen mitten in der Stadt ist einfach grandios. Die Ausstattung und Möblierung entsprach zu 100% meinen Bedürfnissen. Danke an das gesamte ZR-Team für die tolle Betreuung während meines Aufenthaltes in Zürich. Ich freue mich auf meinen nächsten Aufenthalt!

Ana Pereira1y ago

Adorei a nossa estadia Apartamento lindíssimo com acesso a tudo que nos é essencial Recomendo Voltaremos em breve

Rui gonçalves1y ago

Apartamentos espetacular, melhor impossível, excelente estadia, com certeza voltarei!