Appliance Service Centre Repairs

4.9·286 reviews
401 Sheldon Heath Rd, Birmingham B26 2UB, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham appliance repair centre known for friendly staff and quick turnarounds, though quality control issues noted in one warranty case.

What customers love

  • Staff helpfulness and politeness, especially Jake and Malcolm
  • Quick turnaround times, often same-day or within days
  • Honest pricing without unnecessary upselling on repairs

Worth noting

  • Reassembly error caused incorrect drum spring and shock absorber positioning
  • Machine returned damaged with dents and scratches after warranty repair

Best for

Households needing reliable vacuum and washing machine repairs with friendly service.

Attribute scores

Quality of Work78
Experience80
Responsiveness88
Customer Rating98
Price vs Market Avg.82

Recent reviews

A C1mo ago

Took my Ebac washing machine away to replace the bearings under warranty since it came back it's never been the same noisy and wobbling a lot, (and also dented and scratched it). They came back out to have a look at it took it apart said couldn't find anything wrong with, it's still the same. I contacted Ebac and they sent one of their engineers out, Appliance service center repairs had not put the machine back together correctly, the springs were in the wrong position on the drum and the shock absorbers underneath were incorrectly positioned, that is what the Ebac engineer told me, it is all good now.

Adriano Carnevale1mo ago

Can’t thank these guys enough, quick phone call and they advised me what to do and had the part I needed waiting for me. Great service, highly recommend!

laughalization2mo ago

Visited after I had issues with my Dyson vacuum. The gentlemen was extremely helpful and polite and told me not to worry. Within a few short days my vacuum was working again, can’t recommend highly enough. There’s a huge variety of appliances in store and there competitively priced. Would not go anywhere else after this

Miki Kwok2mo ago

My Haier washing and dryer machine just repaired. I have to say thank you in here to Chris located in Birmingham. He is very polite and friendly and he is so efficient with his skills. He also helped me cleaned up afterwards.<br>Thank you Chris!

Lisa Meaden3mo ago

Malcolm has been fantastic this morning, he went above and beyond to assist with my repair.

Archie Roberts3mo ago

We recently had a built in dishwasher replaced and fitted at a really good price. We are based in Sheldon. The installation was done to a really good standard, fits perfectly into our kitchen unit. The customer service has been excellent as well. Highly recommend for any appliance repairs or replacements!

Jac Ch4mo ago

Malcolm is very kind, genuine and honest. He fixed the issue very quickly and at a very reasonable price. Such professional engineers are a rare find and will be my first preference in future. Highly recommended. Best wishes for the whole team.

Mohammed Hamzah Bin-Gous4mo ago

Great gentleman. Friendly and happy to help<br>Definitely recommended

Bethany Worrall4mo ago

Malcolm came out for a washing machine repair,brilliant service, lovely, honest gentleman, was very fast, very reliable, always makes me feel comfortable and at ease when attending, kept me informed and updated when on his way to me and it took him only 10 mins to locate the issue and sort it for me which was a blockage. I was a very stressed mother and he always comes through and saves the day whenever ive had issues with my washing machines in the past,fast replies and he even held up the washing machine for me so I could vac underneath before putting it back😂

Moheen Amin5mo ago

Friendly, knowledgeable, polite, prompt, and kind.<br>Above and beyond what you expect with a service like this. Can't recommend highly enough.