Birmingham Mortgage Advice

The service we received was nothing short of exceptional. Buying a home and going through the mortgage process can be incredibly stressful, but the whole team made everything feel so much easier and far less overwhelming. A very special thank you has to go to Yasmin, who has been absolutely amazing throughout. She remained in constant contact with both myself and my partner every step of the way, always keeping us updated, answering every question quickly, and going far above and beyond anything we could have expected. Her dedication, professionalism, and passion for her work truly shine through in everything she does. Nothing was ever too much trouble for her, and we honestly felt supported from day one. The ladies in the office also deserve so much recognition. Every single interaction was met with kindness, patience, and genuine care. They have all been incredibly polite, welcoming, supportive, and helpful throughout the entire process — and even after our mortgage offer was accepted, they still continued to guide us with advice regarding solicitors and the next stages. That level of care and customer service is extremely rare to find. This company genuinely treats you like more than just a customer, and that personal touch made all the difference to us. We cannot thank Yasmin and the whole team enough for everything they have done. 5 stars simply does not do Birmingham Mortgage Advice justice. I would recommend them to absolutely anyone looking for mortgage advice — an outstanding team delivering an outstanding service! ⭐

We’ve had a really great experience working with Romarna, with support from Yasmin, throughout our purchase. From start to finish, they’ve been professional, responsive, and incredibly helpful in explaining each stage of the process. They kept me updated regularly, made everything feel straightforward, and were always available to answer any questions – no matter how small. Their support really took a lot of the stress out of what can otherwise be quite an overwhelming process. I’d highly recommend Romarna and Yasmin to anyone looking for a reliable and knowledgeable mortgage broker. Thank you both again for all your help!

Our mortgage process was more complicated than initially anticipated however, the mortgage advice group were amazing from start to finish. Yasmin in particular made everything feel so much less stressful, explained things clearly, and went above and beyond to help. We couldn’t recommend them highly enough!

I can wholeheartedly recommend Romarna at Birmingham Mortgage Advice! Romarna was an absolute rock through the entire journey. She kept me updated, explained every step of the process, found great solutions to dilemmas and secured me an excellent rate! Romarna’s knowledge of the market is outstanding and quite frankly, five stars is not enough for her. Romarna made the whole process stress free for me, from start to finish. I rate her effective professionalism and wholeheartedly recommend Romarna at Birmingham Mortgage Advice!

This is the second mortgage that Louise has arranged for me, neither of them being a straightforward process! Louise was fantastic, always replied to emails and phone calls promptly and nothing was too much trouble for her. She always put my mind at ease and was incredibly reassuring when I was panicking! Thanks must also go to Yasmin for her excellent communication throughout. I cannot recommend them highly enough!