Birmingham Mortgage Advice
Birmingham-based mortgage broker known for exceptionally responsive staff and clear guidance.
What customers love
- Staff by name: Yasmin, Louise, Kate, Romarna consistently praised
- Clear explanations of complex mortgage processes and options
- Proactive communication and responsiveness to emails and questions
Worth noting
No recurring concerns found across reviews.
Best for
First-time buyers and movers wanting personalised, attentive mortgage guidance throughout.
Attribute scores
Recent reviews
I've had an excellent experience using this mortgage broker. From the very beginning, the team has been incredibly helpful, accommodating, efficient, and informative throughout the entire process.<br><br>I initially worked with Louise, who provided outstanding support and guidance, making everything clear and straightforward. More recently, I've been dealing with Yasmin in the aftersales team, who has continued to provide the same high level of professionalism and excellent customer service.<br><br>The communication has been prompt, and any questions or concerns have always been handled quickly and thoroughly. I would highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker.
Kate Louse & Yasmin have been absolutely brilliant<br>Professional efficent and courteous at all times I would highly recommend this company to any seeking Mortgage advise
Kate, Louise & Yasmin have been absolutely brilliant in helping us with all our mortgage requirements. They have all been professional,efficient,courteous and have been a pleasure to deal with.<br><br>We would highly recommend the Mortgate Advice Group Charmaine and Grant
Great service
I received some brilliant advice and support from the Mortgage Advice Group, in particular from Romarna who has been extremely supportive and professional all along the mortgage selection process. I would strongly recommend using their services.
Yasmin and the team were super helpful , would definitely recommend
Amazing and helpful bunch of ladies. Thankyou so much for your assistance Romarna i never want to use another broker again !
I’ve had a great experience with Yas and Louise. They have both been professional, friendly and incredibly helpful from the very beginning.<br><br>They’ve always taken the time to answer my questions, explain everything clearly and keep me updated throughout the process. Nothing has ever felt like too much trouble, and they’ve made what could have been a stressful experience much easier to understand.<br><br>Their communication has been excellent, and I really appreciate their patience, knowledge and support. I wouldn’t hesitate to recommend Yas and Louise to anyone looking for honest, reliable mortgage advice.<br><br>Thank you both for all your help so far!
We are still waiting to complete our home move, however we had our mortgage appointment with Romarna a few months ago and she was friendly, easy to communicate with and sorted all the finer details for us to get the best mortgage offer. Since we’ve got further in the process we have been in communication with Yasmin. Yasmin has always done her best to help move any issues on for us and to contact the lender when needed. Again being very responsive to any emails we send. I would definitely recommend them both for our experience so far.
Yas has been extremely helpful for us with getting our mortgage through but also with our life insurance. Would recommend