First Mortgage

5.0·1,119 reviews
Office 1, Izabella House, 24-26 Regent Pl, Birmingham B1 3NJ, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham-based mortgage brokerage offering free, advisor-led support for home purchases and remortgages.

What customers love

  • Named advisors provide consistent, personalised support throughout the process
  • Clear explanations ensure clients fully understand mortgage commitments
  • Free service removes financial barrier to professional mortgage advice

Best for

First-time buyers and those with complex employment situations seeking guided mortgage advice

Attribute scores

Quality of Work98
Established95
Responsiveness97
Customer Rating100
Price vs Market90

Recent reviews

Nicola4mo ago

We used First Mortgage for the purchase of our new home. We couldn’t be happier with the service received from Alison and Suzanne. They made the whole process straightforward and stress free. They kept us up to date with what was going on. We would definitely use their service again in future.

Izabela P4mo ago

I’m very pleased with the service provided by by Scott Cairney and Alastair Carrick. The process was smooth and professional. Scott has helped me in the past and whenever I need advice, he is approachable. I have felt well supported. I would recommend them to anyone looking for reliable mortgage assistance.

Kexin Lu5mo ago

We recently worked with Lesley Mallin and Alison Holland at First Mortgage, and the service we received was absolutely outstanding from start to finish. Both were incredibly supportive, knowledgeable, and proactive throughout the entire process. They explained everything clearly, kept us updated at every stage, and made what could have been a stressful experience feel smooth and straightforward. Their professionalism and genuine care for their customers really stood out. We always felt reassured, well‑informed, and confident that we were in safe hands. Thanks to their hard work and guidance, our mortgage was offered without any issues, and we couldn’t be happier. We’re truly grateful for everything Lesley and Alison have done for us and would highly recommend them to anyone looking for expert mortgage advice. An exceptional service from two exceptional advisors.

Jaymie-Leigh Rennie5mo ago

Myself & my husband went to first mortgages as first time buyers. It was such a quick, easy process and took a lot of the stress out of finding a mortgage ourselves as I am part time employed and he is self employed. We dealt with Craig, Lesley & Alison and all 3 were wonderful! We can’t recommend first mortgages enough, and it’s a huge bonus that the service is free!

Hristiana Rusanova5mo ago

After my new build property viewing, Alison Holland arranged a call straight away to complete my mortgage affordability check. She was professional and efficient, and thanks to how quickly everything was done, I was able to reserve the property the very next day. Robert Nicholls supported me throughout the entire mortgage application process. As a first-time solo buyer, I really appreciated how clearly he explained every part so I fully understood what I was committing to. He went above and beyond, spending extra time helping me sort out my home insurance and life insurance and made sure I was comfortable with every decision along the way. Despite this taking place during the holiday period, Robert secured my mortgage offer within the required timeframe for the exchange of missives. The process felt well managed and reassuring from start to finish. Thank you again for all the support. Hristina