Cofton Insurance Services Ltd
A Birmingham insurance broker handling car, home, landlord, and business policies with direct human contact.
What customers love
- Immediate phone answer with no queues or chatbots
- Staff take time to understand individual insurance requirements
- Long-term personal relationships with returning clients
Best for
Individuals or businesses needing personalised cover that is difficult to find online
Attribute scores
Recent reviews
I had a great experience working with Jacky for my business insurance. She really took the time to understand all of my business requirements and found a suitable insurer that matched exactly what I needed. Jacky was incredibly patient throughout the process, especially when I took time getting back to her and needed to make a few adjustments to the policy. Nothing ever felt like too much trouble, and she handled everything professionally and efficiently. I’d highly recommend Jacky to anyone looking for reliable and supportive advice on business insurance.
I am very happy being a Cofton Insurance customer. They arrange competitive insurance for my car. Everyone I speak to is always helpful and pleasant. Highly recommend
So wonderful to speak to a human being! Jacky was so helpful and saved my mom over £100 on her annual car insurance. The phone was answered immediately. No waiting in a queue to speak to someone or trying to get help online with a chatbot! Highly rec.
I was having difficulty finding home insurance that would cover my situation online, so I called in to Cofton Insurance Services and explained the issue to Kim. Within a few hours she had come back to me with a suitable policy. In the end I didn't take up the offer as my current insurer was able to offer cover at a lower price, but the service received was excellent and I would definitely use them again for any out of the ordinary insurance needs.
I have used Cofton Insurance Services for many years now. They deal will all my insurances. Car insurance, home insurance, landlords insurance and my holiday insurance. I love been able to ring and actually able to talk to someone or even going into the office. Over the time I feel like I personally know the staff and they are always very helpful and I know they do the best for me.