Cofton Insurance Services Ltd
Independent insurance broker specialising in personalised service and competitive quotes across multiple insurance types.
What customers love
- Personal relationships with named staff members over decades
- Immediate phone access to real humans, no automated systems
- Finding bespoke solutions for non-standard insurance situations
Worth noting
No recurring concerns found across reviews.
Best for
Customers seeking personalised insurance brokerage with established relationships and direct staff access.
Attribute scores
Recent reviews
Thank you Laura Mullins for answering all our queries, and arranging our Policy!
I have been using Cofton Insurance as my insurance broker for over 20 years, and the service has been outstanding throughout that time.<br><br>As an independent broker, they have always taken the time to understand my needs and find the right cover at competitive prices. The advice and support they provide are second to none, and it’s reassuring to know that there is always a knowledgeable team on hand to help.<br><br>A special mention must go to Graham, Jackie, and Kim, who have consistently gone above and beyond whenever I’ve needed assistance. They are professional, friendly, and always willing to help, making the whole insurance process straightforward and stress-free.<br><br>The rest of the team are equally excellent, delivering first-class customer service year after year. In an industry where good service can be hard to find, Cofton Insurance truly stands out.<br><br>I would highly recommend Cofton Insurance to anyone looking for a trustworthy, professional insurance broker that genuinely puts its customers first.
Without Graham’s guidance and support late on a Friday afternoon (while they were in the middle of an office move) I would never have gone back to Ageas to challenge their decision to cancel my home insurance (which they’ve now reinstated), so I'm hugely grateful.<br>I would have no hesitation in recommending you to anyone looking for a reliable, honest, trustworthy Insurance Broker. Thanks again ☺️
Can I just say what a amazing service provided by the staff at cofton insurance .They went above and beyond to help with a problem we had they never gave up until they found a solution .<br>Really can't recommend them enough and so nice to have somebody you can see helping you and not on the phone 🙂<br>Thankyou so much .💗
As always, attention detail, assistance and guidance superb.
I had a great experience working with Jacky for my business insurance. She really took the time to understand all of my business requirements and found a suitable insurer that matched exactly what I needed.<br><br>Jacky was incredibly patient throughout the process, especially when I took time getting back to her and needed to make a few adjustments to the policy. Nothing ever felt like too much trouble, and she handled everything professionally and efficiently.<br><br>I’d highly recommend Jacky to anyone looking for reliable and supportive advice on business insurance.
Cofton have been providing our insurance for over 20 years . Great company
I am very happy being a Cofton Insurance customer.<br>They arrange competitive insurance for my car.<br>Everyone I speak to is always helpful and pleasant.<br>Highly recommend
So wonderful to speak to a human being! Jacky was so helpful and saved my mom over £100 on her annual car insurance. The phone was answered immediately. No waiting in a queue to speak to someone or trying to get help online with a chatbot! Highly rec.
Excellent service. Very prompt with replies and found a great insurance company that met our my needs. Certainly recommend