Crownsway Insurance Brokers Limited

4.2·20 reviews
DJS House, 183 Holyhead Rd, Birmingham B21 0BD, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham-based insurance broker known for personalised service and competitive business insurance solutions.

What customers love

  • Personalised advice tailored to specific insurance needs
  • Named staff members (Neelam, Adam) providing consistent service
  • Competitive pricing with direct broker negotiation

Worth noting

  • Manager reportedly disrespectful and rude to customers
  • No details provided in negative reviews about service failures

Best for

Business owners and property investors seeking personalised insurance brokerage with competitive quotes.

Attribute scores

Quality of Work88
Experience45
Responsiveness87
Customer Rating84
Price vs Market Avg.82

Recent reviews

Louise Taylor4mo ago

I recently used Crownsway Insurance for my travel insurance after a few friends recommended them, and I’m so glad I did! The experience felt much more personal compared to using online companies.<br><br>They took the time to make sure I had the right level of cover for my trip, which gave me real peace of mind. I’d definitely recommend them, thank you!

Matthew Harcourt-Poole5mo ago

Neelam assisted me with travel insurance at short notice and in the backdrop of a number of disruptions to global travel. Nothing was too much trouble. She was responsive, set out the various options and benefits/pitfalls thereof clearly, and dealt with my enquiry extremely quickly. I wouldn’t hesitate to recommend her to friends, family our clients. A truly exceptional service.

Zoey Buxton5mo ago

Ollie5mo ago

Do not do business with this company, they are useless, the manager is horrible and talks to people like rubbish.. no manners and no respect

Mr Me6mo ago

Jeanette Martin8mo ago

Excellent service and advice. Took all the stress away by dealing with our IT support directly to see exactly what we needed. Highly recommend

khaga raj Kandel2y ago

I use this insurance and happy with the service facility....

Kris2y ago

Crownsway Insurance exceeded my expectations in providing tailored, cost-effective business insurance. Their exceptional service and competitive pricing make them the go-to choice for business owners. Special thank you, to Neelam for her personal involvement in the entire process.

Sonny Bhaker3y ago

I have been doing business with crownsway for many of years now also my father has too, Neelam and Adam have always been fantastic! they get me competitive Letting insurance for my Property Business all the time, I will never go to another broker, I have just added another letting insurance the other day with Adam and he did a superb job in getting the best cover for my business! keep the hard work up and I look forward to doing my renewals next!<br><br>thank you so much Neelam and Adam!

Aqeel Akhtar4y ago

i recommend them especially *Neelam Duggal one of there staff helped me very professionally. They will find cheap quotes for you and they do callback if something is not available straightaway.