Falcon Insurance

4.7·52 reviews
4th Floor, 75-77 Colmore Row, Birmingham B3 2AP, UK, Birmingham, United Kingdom
Veted AI Summary

Falcon Insurance is a Birmingham-based property insurance broker praised for knowledgeable staff and competitive pricing, with occasional follow-up delays.

What customers love

  • Knowledgeable staff who understand complex insurance requirements
  • Competitive renewal quotes that consistently beat other providers
  • Patient, dedicated brokers who handle intricate property deals

Worth noting

  • Follow-up on quotes delayed; customer not contacted as promised
  • Inconsistent responsiveness; some enquiries left without callback

Best for

Property portfolio owners and commercial clients seeking competitive landlord insurance with personal attention.

Attribute scores

Quality of Work92
Experience65
Responsiveness78
Customer Rating94
Price vs Market Avg.85

Recent reviews

Hath Properties Ltd1mo ago

Excellent service as always Tina is the best!

david karim1mo ago

Have this company who cover my property which i let out extremely helpful and great price

Vivek Tandon1mo ago

Phones answered quickly, call handler (Javid) was clear, friendly and knowledgeable. Smooth, professional service. Thank you

Aman Sadana1mo ago

Great service from Harjinder. Thank you for sorting out my two policies

Sarah Bloom3mo ago

Diabolical behaviour, when they think nobody is listening. filthy. I would give a negative 9 if I could.

Lakh Singh4mo ago

Very knowledgeable and professional, highly recommend Pinder and his team

Savoys Properties4mo ago

Are only one stop shop for Buildings Insurance A*

Malkit Purewal4mo ago

I have been working with Falcon Insurance for the past two years and I would highly recommend them!

TipTop 79!5mo ago

I cannot thank Tina enough for her patience and expertise. I was dealing with a bridging lender who had incredibly strict and evolving requirements, resulting in Tina having to draft three different policies to meet their specific clauses.<br><br>Throughout the entire back-and-forth, Tina remained professional, calm, and super responsive. She understood the urgency of my deadline and didn’t stop until the lender was 100% satisfied. Having a broker who is this dedicated and stays on top of the details is invaluable, especially for complex property deals. I will definitely be recommending Tina and will be using her services for all my future insurance needs!

pete smith (Petemeister)6mo ago

Been using them for a few years after bouncing around other providers to insure a modest portfolio of properties. They’ve consistently found better deals than elsewhere and a good level of coverage. I’ve been particularly pleased with their communication around renewals time, which has been low pressure, but at the same time incredibly easy to renew. I’ve stopped shopping around at renewals time now, as I have never been able to beat their quotes in the past. Definite recommend based on my experience - I can’t remember who recommended them to me some years ago, but I’m glad they did.