Norton Insurance Brokers

4.8·164 reviews
Fl 7, Lyndon House, 62 Hagley Rd, Edgbaston, Birmingham B16 8PE, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham-based insurance broker specialising in personalised service for complex and classic car policies.

What customers love

  • Dedicated personal account managers who know your policies
  • Handles complex/niche insurance needs other providers refuse
  • Staff explain policies clearly without corporate jargon

Worth noting

  • One long-term customer reported poor service without specifics

Best for

Multi-vehicle and specialist insurance customers seeking personalised broker service.

Attribute scores

Quality of Work96
Experience72
Responsiveness94
Customer Rating96
Price vs Market Avg.87

Recent reviews

Jim Stevens1mo ago

Very helpful. We had to amend our details and it was sorted very quickly. Well done all involved.

Robert Jones1mo ago

Jay Bundhoo1mo ago

Excellent service and prices from this insurance provider.<br>I dealt with Melissa Cooppen who understood everything I asked and was professional and polite.

Dave Lancaster1mo ago

I have had multi-vehicle and household policies with Norton (previously with Heritage) for many years. Meercats won’t insure my eclectic mix. Reece, the Personal Clent Manager is attentive and willing to answer my questions. Extra Simples!

Sue Fletcher1mo ago

Very professional, polite and explained things that were relevant to renewing my ins. Very nice chap, unfortunately I've forgotten his name.

Norman Venner1mo ago

I always deal with Usman and up to now have always had good service.

Stuart Cairns1mo ago

Always a joy to work with the Team at Norton Insurance - friendly, helpful and very professional. We use Norton for our Home and Motor Car Insurance and have always been been satisfied with the service and policy prices.<br>Jordan Chisholm is our Personal Client Manager but in his temporary absence our renewal motor car insurance was dealt with and smoothly concluded by his colleague, Jane.<br>Greatly appreciated.

Richard Granger1mo ago

Andrew Woodcock1mo ago

I’m not sure how long Norton has sorted out my insurance requirements but it’s several years. Always well informed staff who a pleasure to deal with. Many thanks again.

John Boon1mo ago

easy to deal with and a very good price

Norton Insurance Brokers, Vetted Property Insurance in Birmingham, United Kingdom · Veted.eu