Carrington Thorn Property Management
Boutique Birmingham property manager known for responsive staff and efficient tenant sourcing with occasional handover challenges.
What customers love
- Staff named Taj, Bobby, and Chandan consistently praised by clients
- Swift tenant sourcing and property handover coordination
- Responsive problem-solving and 24-hour communication guarantee
Worth noting
- Property handover issues and cleanliness standards not consistently maintained
- Difficulties managing distant properties with third-party inventory clerks
Best for
Birmingham landlords and tenants seeking boutique, responsive property management with dedicated personal agents.
Attribute scores
Recent reviews
Outstanding Support from Taj<br>Taj was fantastic in supporting us with securing our new office. He made the entire process stress‑free and smooth from start to finish. He was always in touch, approachable, and ready to provide support and advice whenever needed. Communication was consistent throughout, and all required documentation was provided promptly, allowing for a swift and seamless move. Highly recommended.
Highly professional, attentive & fantastic at executing the clients needs! Will definitely use Carrington Thorn in the future again and would highly recommend.
My mother and I are very grateful to Taj and Bobby for all their help in putting our property into market. They are always there on the other side of the phone to answer queries and give their best and honest advice. Onwards and upwards for a continued successful working relationship…
I didn't have the smoothest move in experience partly because of my own mistakes but there were significant issues with the property when I moved in relating to it's cleanliness and maintenance.<br><br>I can say that Tajinder and Chandan at Carrington Thorn were really responsive, quick and organised at managing the issues that I ran into.<br><br>Carrington Thorn have been very easy to get through to on the phone. Even though the agency is based in a different city to the property I was renting, Chandan was prompt and arranged the cleaning I needed within a week. It did massively inconvenience me in terms of movers and plans made, luckily I had an overlap with my previous home so I had somewhere to stay.<br><br>However I'm confused about this agency handover situation that supposedly was the cause of the issues. I think even if another agency is managing a property beforehand, the landlord should have been kept in the loop regarding the state of their property. It seems they were completely unaware.<br><br>There are difficulties with managing distant properties, for example the local inventory clerk who handed me my keys and did the check in inventory disappeared, which I suppose is more of a problem for Carrington Thorn and the landlord than me.<br><br>I think Chandan did the best he could in a bad situation and I can't fault the communication which has been good. I'm pleased my concerns were taken seriously and dealt with. But for my next time renting I would choose a local agent with an in house property management team if possible.
I was recommended this boutique agent to source two investment properties in Birmingham. I was amazed at how quickly they came up with the goods! We completed last week. A big shout out to Bobby and Taj who work incredibly well as a duo. What I was most impressed was their there no nonsense, transparent and assisted guide on where we were at any moment in the transaction . They didn't hesitate to go back to the seller when they were being unreasonable or where it was merited .<br>They are very professional and really understand the seller as well as the buyer<br><br>Iit felt like we had a concierge service from the agents which is almost unheard of !<br>A Professional , discrete and polite service with the buyer and seller at the heart of the transaction .<br>A true boutique agency experience.<br>Thank you
Have worked with Carrington Thorn for helping to secure properties on behalf of my clients and the service was second to none. They were extremely professional and helpful throughout the entirety of the process and my clients were more than happy once picked up the keys.
These Gents have found me multiple tenants for almost 4 years now. From tenant find, to viewings, to inventory reports, property condition checks - they do it all in a professional and timely manner always. Highly recommend
I had the pleasure of working with Bobby during my recent move, and I couldn't have asked for a better experience. Bobby was patient, attentive, and knowledgeable. He took the time to understand my needs and preferences, never rushing me into a decision.<br><br>Beyond just finding a place, he also went the extra mile to make sure my move-in process was smooth, helping coordinate with the landlord, addressing any concerns I had, and ensuring everything was in order before I settled in.<br><br>I heartily recommend Bobby's services for any would-be renters
I have rented a property with them and so far everything has gone very well. my agent in charge Chandan Sangar is the best. Thak you for everything.
I am very happy with the service and I felt free to deal with this agent.