DLM Property Management

5.0·111 reviews
27 Chester Rd, Birmingham B36 9DA, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham property manager known for responsive, professional service and strong tenant relationships.

What customers love

  • Prompt issue resolution within hours, not days
  • Named staff members (Molly, Louise, Nikki) remembered across years
  • Smooth, well-organized move-in and move-out processes

Worth noting

No recurring concerns found across reviews.

Best for

Tenants and landlords seeking reliable property management with personal attention.

Attribute scores

Quality of Work95
Experience72
Responsiveness96
Customer Rating100
Price vs Market Avg.75

Recent reviews

Joshua Parker3mo ago

I recently moved of property managed by DLM properties. I can say only say good things about them, them team were easy to deal making it a was a very easy process both on the way in and out of property. The team was especially friendly and very understanding with my reasoning to move out. I just want to say thanks again, and would recommend their services as a tenant.

CrisFlor4mo ago

I have had a fantastic experience renting with DLM Property Management. The entire team is incredibly helpful and friendly, especially Louise. Every time an issue came up, she took charge and resolved it promptly.<br>I’m still renting with them and hope our relationship continues just like this. They are doing an amazing job!

Pradeep Rathi7mo ago

I just wanted to take a moment to say thank you to you, Nikki, and Louise for all the support over the years. I stayed in the apartment for almost five years, and it was genuinely a very positive experience. The team at DLM Property Management was always prompt, professional, and responsive whenever there was an issue or query, which made things very easy as a tenant.<br><br>I really appreciate the way everything was handled, including the smooth checkout process.<br><br>Wishing you all the very best, and thanks again.

Benjamin Watson8mo ago

I deal with Molly and Louise on professional basis and highly recommend them.<br>There attention to detail and attentiveness hasn’t gone un noticed.<br>Truly wonderful people.

Connie Snaith8mo ago

Great experience, rented for a year. Always had a quick response time and were super helpful. Smooth move in and move out process with good constant communication. Would recommended.

Cris Rocca8mo ago

We rented our house in the city centre thanks to Molly. She is professional, reliable, and honest, exactly the qualities we were looking for. The team is very supportive and responds quickly to any queries. I would definitely recommend this agency to everyone!

Ahmad Husaini10mo ago

I’ve had a great experience with DLM Property Management since moving in last month. Nikki, Molly, Louise, and the whole team have been fantastic—professional, friendly, and always quick to help. They made my move-in process easy, and everything was ready and in great condition. Any time I’ve had a question or needed support, they’ve responded fast and been super helpful.

Mark Woo10mo ago

Reliable, Friendly, and Always Go the Extra Mile.<br><br>It’s always a pleasure working with the team — this is the third time we’ve used them to find tenants, and once again they delivered a great experience. They listed our property quickly and efficiently, kept us updated throughout, and were responsive to all our additional requests. What really stands out is their genuine, family feel — they treat your property as if it were their own and never recommend tenants they wouldn’t be happy to have themselves. A trustworthy, diligent, and friendly agency we’ll continue to use in the future.

Benjamin Griffiths12mo ago

Excellent service - this is how a professional property management company should be run. Molly, Louise and the team were really helpful with securing our property. Efficient communication and smooth moving in process. Would recommend to anyone.

Alex Soar1y ago

I rented with DLM for four years and they have been outstanding. They respond quickly, communicate clearly, and consistently go above and beyond to exceed expectations. I would highly recommend them.