Pilot My Property - Short Let Management Company

4.8·45 reviews
AVEBURY HOUSE, 55 Newhall St, Birmingham B3 3RB, UK, Birmingham, United Kingdom
Veted AI Summary

Short-let management company offering well-maintained apartments with responsive customer service and questionable landlord practices.

What customers love

  • Clean, well-furnished apartments in city centre locations
  • Quick response via chat apps and direct communication
  • Flexible booking for last-minute and long-term stays

Worth noting

  • Forced tenant evictions within 24 hours when landlord discovered subletting
  • Poor landlord communication, missing linens, minimal rental payouts

Best for

Guests seeking affordable, clean short-term accommodation in Birmingham city centre.

Attribute scores

Quality of Work78
Experience55
Responsiveness72
Customer Rating96
Price vs Market Avg.82

Recent reviews

Fatou2mo ago

absolutely terrible.<br><br>he made my cousin literally move out in 24 hours because the landlord found out people were in there.<br><br>she also left stuff behind in the air bnb and he kept omitting as to what he would do with the stuff. genuinely just avoid. terrible. he also got them to transfer money to an account after they previously booked on Airbnb. so please beware of that also.<br><br>update:<br>you also shouldn’t be illegally subletting apartments and forcing people to move out because the actual owner found out you’re subletting.<br><br>i can confirm that this isn’t a fake review. go and view his trustpilot. everyone is literally saying the same thing and we all can’t be fake reviews.<br><br>you’ll end up booking an apartment then be forced to move out in haste once the actual landlord finds out you’re there. SMH.

Taskley's11mo ago

Ejaz Khan1y ago

They provide a great experience for their guests. Five stars from me. Would definitely book again.

Connor Gregan1y ago

Absolutely amazing service. Would highly recommend

Chloe Meehan1y ago

Terrible Experience - Would Not Recommend<br><br>As a landlord I had an absolutely awful experience with this company. They take days to respond to messages, and ignore phone calls completely, especially when there are important issues to resolve. Linens I supplied for the property went missing and were stolen. They’re now lying, claiming they were never provided, which is simply untrue. The money I received for the rental was minimal, and the entire process was extremely difficult and frustrating. This company does not seem trustworthy, and from what I’ve heard, they’ve let other people down as well. I would strongly advise others to avoid working with them.

Mieszko Pawelek2y ago

Good company for management of short let’s!

Negig2y ago

nice staff, always helpful 🙏

EG PROPERTIES2y ago

Good service hosting our staff at their apartments in the city centre from their sister company 🙌🏻

Julia Beckins2y ago

Friendly staff and very accommodating!☺️🙌🏻⭐️

S Raza3y ago

Good service, polite owner!