Botan&Co Real Estate
Birmingham estate agent offering professional lettings and sales services with responsive communication.
What customers love
- Clear communication and consistent availability throughout transactions
- Attentive listening to client preferences and needs
- Seamless, stress-free property search and rental experience
Worth noting
- Deposit not returned despite repeated follow-ups and legal requirements
- Unprotected deposits and threatened legal action against negative reviewers
Best for
Renters and landlords seeking professional property matching in Birmingham with strong communication.
Attribute scores
Recent reviews
Great service from Botan&Co! The team made finding a property straightforward and stress-free. They’re professional, approachable, and really know their stuff. Highly recommend if you’re in Birmingham and need a reliable estate agent.
Unprofessional and Untrustworthy – Avoid This Business My experience with this business has been extremely frustrating. Despite repeated follow-ups, my deposit has not been returned. The owner introduced a new rule—never mentioned in the original agreement—stating refunds would take five business days. Even after waiting far longer, I’ve received nothing. Adding to the frustration, my deposit doesn’t appear to be protected under a Deposit Protection Scheme, as required by law. Instead of resolving the issue, the owner has solicited positive reviews to counter genuine feedback. When I shared my honest review, I was threatened with legal action for defamation rather than being offered a solution. This company lacks professionalism, accountability, and fairness. I strongly recommend avoiding them.
I recently had the pleasure of working with Botanco Real Estate, and I couldn’t be more impressed. From start to finish, their team was professional, attentive, and truly dedicated to meeting my needs. They listened carefully to my preferences and provided valuable guidance throughout the entire process. What really set Botanco apart was their exceptional communication. They were always available to answer questions, provide advice, and keep me updated, making the whole experience feel seamless and stress-free. Their expertise and attention to detail really made a difference. If you're looking for a reliable, trustworthy real estate company, I highly recommend Botanco Real Estate. They truly go above and beyond to ensure their clients are well taken care of!
I can’t thank them enough for the tremendous customer service they’ve offered me in the process of moving in my new apartment. The communication was smooth and the attention to detail was amazing! Not to mention the apartment being literally perfect for me. I would highly recommend Botan Reals Estate if you in need of a great apartment that suits your needs in Birmingham.
I’ve had an excellent experience renting out my property with Botan and Co. Their professionalism and attention to detail were outstanding, ensuring the entire process was seamless. They took the time to understand my needs and went above and beyond to find the perfect tenant. Communication was clear and consistent throughout. I highly recommend Botan and Co to any landlord seeking reliable and professional letting services.