Davidson Estates

I inherited Davidson Estates from another estate agents and whilst initially fine, this ultimately was not the case. During my time they were often unresponsive and unhelpful. This concluded in a checkout and deposit process filled with miscommunication and a lack of response, often chasing answers or clarity multiple times.

I would highly recommend Sibylla at Davidson Estates. From the very beginning, she was professional, responsive, and incredibly supportive throughout the entire tenancy process. Her communication was excellent, keeping me informed at every stage and ensuring everything progressed smoothly. Sibylla demonstrated a high level of commitment, attention to detail, and customer service, always willing to answer questions and provide assistance whenever needed. Moving home can be stressful, but she made the experience straightforward and hassle free. Thank you, Sibylla, for your professionalism, dedication, and outstanding support. ⭐⭐⭐⭐⭐

We had a great experience with Andrew showing us a property in Harborne. We are not from the area, and are new to the buy-to-let process. He was incredibly helpful on the day of the viewing and ever since, answering many questions we have had! Thank you!

I’ve been a landlord with this agency for 6 years, and honestly, I should have left much earlier. Throughout my time with them, communication has been incredibly poor. Simple emails routinely take up to a month to get a response — even after multiple follow-ups and chasing. It feels like a constant struggle just to get basic answers or action. What’s frustrating is the contrast: whenever I send a formal complaint or mention that I’m considering leaving, they suddenly respond almost immediately. Each time I tried to leave, I was persuaded to stay with temporary incentives like reduced management fees or small “freebies.” In hindsight, that just prolonged an already poor experience. The lack of transparency and cost control is another major issue. For example, I was quoted £650 through them for a simple repaint touch-up job. When I sourced it independently through Checkatrade, I got the same work done for £100. That’s an enormous markup and raises serious concerns about commissions and value for money. If you’re considering using them — especially for full property management — be very cautious. If you don’t closely monitor and approve every piece of work, costs can quickly spiral and eat into your rental income. Overall, I would not recommend their services. Additional review after seeing their response: none of it addressed the actual concerns. Instead, it feels like they are more focused on protecting their public image than genuinely improving their service. The example they gave about how they handled the DPS issue is only the tip of the iceberg — the list of unresolved problems and poor experiences goes beyond that.

I would never work with this team as someone looking for a home. Last week I contacted them on Wednesday, asking to view 6 different properties. The lady on the phone didn’t really seem like she had the time of day for me, from the get-go. Nonetheless, she asks me this laundry list of questions and tells me someone will get back to me after lunch. After lunch, no contact. Okay, I thought. So I phone them back on Thursday and there is ‘no trace’ of my request for bookings and the new woman on the phone is speaking to me like a schizophrenic. It’s getting weird. This new woman tells me the same thing, she will phone back and get the viewings locked in. Nothing. I then phone for the final time today - worst case scenario - they have no idea who I am. Okay, forget it, hang up. Don’t deal with them.

I would have to give the estate agents 5 stars. Amber in particular gets a special thank you. Really made the process which is a very difficult and time consuming process easier. She was very quick to respond to queries and made sure we got things moving forward when needed. From the start I could see how hard this estate agent was working to help make this purchase as smooth as they possibly could. I have no complaints honestly.

Davidson estate agents is a nasty agent would like to take as much as possible of your rental deposit. I was a tenant. I had to admitted I didn't return the place in the same condition it was given to me. But davidson estate make excessive claims toward the deposit. Like repairing the home appliance which is perfectly fine when i return the rental place, repairing the floor which is laminated since the beginning, and throw some of items away, which is actually part of the initial items. Luckily I have majority of the photos and documentation. After dps, I get majority back.

Do not rent from Davidsons. I lived in a property they managed for 5.5 years and returned it in very good condition, allowing for fair wear and tear. One of their agents even texted me how well I’d looked after the property. Despite this, they attempted to deduct £195 from my deposit for issues that were not mentioned in my checkout report and also that I had previously reported to the landlord as a maintenance issue. For transparency, I did accept to pay for one issue that was raised. When I queried this with Andrew Love, I was told to raise a dispute with the Deposit Protection Service rather than being willing to discuss it. Luckily I was able to prove that I had left the property as clean as when I moved in and DPS found that I was no liable to pay for a few things they had claimed for and that I should only pay 40% of the cleaning fee. I received the majority of the proposed deduction back. During my tenancy, I was wrongly told that I had missed a rent payment (luckily I could prove that I had paid). I found that communication to resolve this with the team was difficult. I called multiple times and was promised a callback each time that I never received. Eventually I mentioned to get through via email. Overall, the checkout process felt unnecessarily disappointing after a long tenancy. Based on my experience, I would recommend that future tenants document everything carefully and compare check-in and check-out reports before accepting any deductions.

I had the pleasure of working with Ben at Davidson's recently on my property search. I couldn't reccomend him or his company more. From my initial enquiry to viewing it was an extremely smooth and professional experience. I have had some terrible experiences in Birmingham with agents being extremely unprofessional and down right lazy. With so much choice at the moment, it's a buyers market, so we as buyers have a choice of who to work with. And I would definitely choose Ben at Davidson's again. He was so friendly and wasn't rushing or pushing anything. In fact he was encouraging me to view other properties with different agents to get a good idea of the market. He gave me some great tips and unbiased advice which I was so thankful for. The quality of properties they have on are also really good. Unlike some agents who try to sell you a complete hovel and make out like it's a paradise. Ben kept in touch even though I said I was looking at other properties and might proceed there. Which I think is key. Most agents just ghost you if you didn't go with what they showed you initially. As I will likely buy more properties in the future, and I will remember the great service from Ben and will go back to them. So it's foolish to burn bridges if you don't get the initial sale. Overall this is a highly professional and quality firm that you cannot go wrong with. Strongly recommend.

Outstanding Estate Agency – The Absolute Best Choice for a Stress-Free Sale! If you wish to sell your property swiftly and completely stress-free, then Davidson Estates is the place for you – without any doubt. From the moment I listed my flat, they handled everything with incredible professionalism. My property was marketed exceptionally well – high-quality photos, compelling descriptions, and proactive promotion that attracted serious buyers immediately. Within just one week, we had a strong offer and the price was fully agreed. What truly set Davidson apart was their hands-on support right through to completion. They were constantly “joining the dots” between the buyer’s solicitor and mine, keeping everything moving smoothly and transparently. Ben (the CEO) and Amber were personally on the case the entire time, chasing updates, resolving queries, and making sure nothing fell through the cracks. Their involvement genuinely saved weeks of time – without them, my flat would have taken far longer to complete. This level of care and dedication is especially valuable if you’re a seller who’s been “trapped” by cladding issues (or similar building safety problems). Davidson understood the challenges, worked tirelessly around them, and delivered a swift, stress-free sale when others might have struggled. If you want an agency you can truly rely on – one that treats your sale like it’s their own – then DAVIDSON is the name. They didn’t just sell my flat; they removed every ounce of worry and went above and beyond until the keys were handed over. I cannot recommend them highly enough. Thank you, Ben, Amber, and the whole team – you made the impossible feel easy!