Davidson Estates

4.4·350 reviews
22 Harborne Rd, Edgbaston, Birmingham B15 3AA, UK, Birmingham, United Kingdom
Veted AI Summary

Birmingham estate agency delivering strong sales results but with inconsistent responsiveness and deposit handling concerns.

What customers love

  • Hands-on support from leadership through to completion
  • Professional marketing and swift property sales within weeks
  • Clear, timely communication during tenancy agreements

Worth noting

  • Deposit deduction disputes handled poorly; required DPS intervention
  • Slow email responses; month-long delays unless complaint threatened

Best for

Property sellers seeking active agent involvement and stressed buyers with complex sales situations.

Attribute scores

Quality of Work72
Experience80
Responsiveness58
Customer Rating88
Price vs Market Avg.45

Recent reviews

Gianni1mo ago

I would highly recommend Sibylla at Davidson Estates. From the very beginning, she was professional, responsive, and incredibly supportive throughout the entire tenancy process. Her communication was excellent, keeping me informed at every stage and ensuring everything progressed smoothly. Sibylla demonstrated a high level of commitment, attention to detail, and customer service, always willing to answer questions and provide assistance whenever needed. Moving home can be stressful, but she made the experience straightforward and hassle free. Thank you, Sibylla, for your professionalism, dedication, and outstanding support. ⭐⭐⭐⭐⭐

CY2mo ago

I’ve been a landlord with this agency for 6 years, and honestly, I should have left much earlier. Throughout my time with them, communication has been incredibly poor. Simple emails routinely take up to a month to get a response — even after multiple follow-ups and chasing. It feels like a constant struggle just to get basic answers or action. What’s frustrating is the contrast: whenever I send a formal complaint or mention that I’m considering leaving, they suddenly respond almost immediately. Each time I tried to leave, I was persuaded to stay with temporary incentives like reduced management fees or small “freebies.” In hindsight, that just prolonged an already poor experience. The lack of transparency and cost control is another major issue. For example, I was quoted £650 through them for a simple repaint touch-up job. When I sourced it independently through Checkatrade, I got the same work done for £100. That’s an enormous markup and raises serious concerns about commissions and value for money. If you’re considering using them — especially for full property management — be very cautious. If you don’t closely monitor and approve every piece of work, costs can quickly spiral and eat into your rental income. Overall, I would not recommend their services. Additional review after seeing their response: none of it addressed the actual concerns. Instead, it feels like they are more focused on protecting their public image than genuinely improving their service. The example they gave about how they handled the DPS issue is only the tip of the iceberg — the list of unresolved problems and poor experiences goes beyond that.

Nicola Moors2mo ago

Do not rent from Davidsons. I lived in a property they managed for 5.5 years and returned it in very good condition, allowing for fair wear and tear. One of their agents even texted me how well I’d looked after the property. Despite this, they attempted to deduct £195 from my deposit for issues that were not mentioned in my checkout report and also that I had previously reported to the landlord as a maintenance issue. For transparency, I did accept to pay for one issue that was raised. When I queried this with Andrew Love, I was told to raise a dispute with the Deposit Protection Service rather than being willing to discuss it. Luckily I was able to prove that I had left the property as clean as when I moved in and DPS found that I was no liable to pay for a few things they had claimed for and that I should only pay 40% of the cleaning fee. I received the majority of the proposed deduction back. During my tenancy, I was wrongly told that I had missed a rent payment (luckily I could prove that I had paid). I found that communication to resolve this with the team was difficult. I called multiple times and was promised a callback each time that I never received. Eventually I mentioned to get through via email. Overall, the checkout process felt unnecessarily disappointing after a long tenancy. Based on my experience, I would recommend that future tenants document everything carefully and compare check-in and check-out reports before accepting any deductions.

Dhaval Vora3mo ago

Outstanding Estate Agency – The Absolute Best Choice for a Stress-Free Sale! If you wish to sell your property swiftly and completely stress-free, then Davidson Estates is the place for you – without any doubt. From the moment I listed my flat, they handled everything with incredible professionalism. My property was marketed exceptionally well – high-quality photos, compelling descriptions, and proactive promotion that attracted serious buyers immediately. Within just one week, we had a strong offer and the price was fully agreed. What truly set Davidson apart was their hands-on support right through to completion. They were constantly “joining the dots” between the buyer’s solicitor and mine, keeping everything moving smoothly and transparently. Ben (the CEO) and Amber were personally on the case the entire time, chasing updates, resolving queries, and making sure nothing fell through the cracks. Their involvement genuinely saved weeks of time – without them, my flat would have taken far longer to complete. This level of care and dedication is especially valuable if you’re a seller who’s been “trapped” by cladding issues (or similar building safety problems). Davidson understood the challenges, worked tirelessly around them, and delivered a swift, stress-free sale when others might have struggled. If you want an agency you can truly rely on – one that treats your sale like it’s their own – then DAVIDSON is the name. They didn’t just sell my flat; they removed every ounce of worry and went above and beyond until the keys were handed over. I cannot recommend them highly enough. Thank you, Ben, Amber, and the whole team – you made the impossible feel easy!

Parvaneh Eskandari3mo ago

I had a very positive experience with Davidson Estates during my tenancy. Communication was clear and timely, and any questions or issues were handled efficiently. A special thank you to Andrew Kay for being consistently helpful, responsive, and professional throughout. The process felt smooth and well-managed, which made my tenancy much less stressful. I would happily recommend Davidson Estates.