Life Residential Birmingham
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
What reviewers warned about
Issues raised independently by two or more reviewers of Life Residential Birmingham, with what to ask before you hire. These are reports by customers, not findings by Veted.
Deposit deductions inadequately justified
Moderate2 reviewers, 2026Two reviewers reported significant delays and disputes over deposit returns. One reviewer had £900 deducted for cleaning despite hiring a professional cleaning company; deductions were not properly justified. Another had their full deposit withheld for weeks with conflicting requests, including a later-admitted error asking for proof of non-outstanding bills.
Ask before you hire: Ask for their deposit deduction itemisation policy and examples of recent itemised deduction letters sent to tenants.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
I would not recommend Life Residential Birmingham based on my experience. At the beginning of our tenancy, the service seemed good. However, once we moved in, getting repairs completed became very difficult. Maintenance issues were not dealt with efficiently, and communication was often frustrating. The biggest disappointment was the return of our deposit. Despite having the apartment professionally cleaned by a hired cleaning company before moving out, almost **£900** was deducted from our deposit, with cleaning being one of the reasons given. We felt these deductions were unfair and were not properly justified. A major issue throughout our experience was dealing with Jahdel. In our experience, his attitude was rude and unprofessional. We also felt that if we did not agree to a proposed deal or decided not to continue renting through the agency, his behaviour towards us changed. On more than one occasion, appointments were cancelled at the last minute, which we found very frustrating and, from our perspective, appeared unnecessary. From our experience, the referencing process and the return of our deposit also became much more difficult after we decided not to continue with the tenancy. This left us feeling that we were not treated fairly. I have also spoken to friends who have rented through the agency, and they told me they were similarly frustrated by their interactions with Jahdel. While I can only speak for my own experience, it suggests to me that this may not have been an isolated issue. I would encourage prospective tenants to carefully consider these issues before renting through Life Residential Birmingham.
Really happy with the service provided by Amrita. She was friendly, helpful, and quick to respond whenever we had questions. She made the whole process much less stressful and was great to deal with from start to finish.
My experience with Life Residential Birmingham was good, especially because of Miriam. She was very efficient, helpful, and always explained everything clearly. Her support made the process smooth.
I had the pleasure of working with Miriam who made the process extremely easy and clear while being flexible with my busy schedule. She handled any issues or questions I had promptly and with genuine care which I truly appreciate.
Jahdel has been really helpful throughout the process of securing a flat in Birmingham. From the viewing to the finalising of paperworks it has been seemless and very efficient too with all paperworks done within 3 business days after the initial viewing. Would recommend their services.