Martin & Co Birmingham City Lettings & Estate Agents

had a really positive experience throughout the whole process. Communication was clear, prompt, and professional from the very beginning, which made everything feel straightforward and stress-free. Any questions I had were answered quickly and thoroughly, and I felt well-informed at every stage. The viewing was well organised, and I never felt rushed or pressured. Everything was explained clearly, and I appreciated the friendly and approachable manner, which made a big difference. Overall, the service has been excellent—efficient, reliable, and genuinely supportive. It’s clear that a lot of care goes into making the process as smooth as possible. I would highly recommend to anyone looking for a professional and trustworthy service.

Let me start with Holly is an absolute asset to Martin & Co. Whilst working with Holly, I found her to be completely professional, knowledgeable about rental laws, supportive with her assistance throughout the rental process, along with speedy responses to any enquiries I had and very helpful with area insights. Holly is truly an outstanding estate agent that actually cares you are happy with the process, and the property selection. She was extremely accurate in selecting the apartments for viewings without wasting my time and always within the budget bracket we discussed. Nowadays it is so rare to find such an amazing estate agent. I totally recommend Holly.

I had a great experience working with this letting agent while renting out my property. Jessica was instrumental and played an important role in securing reliable tenants and made the whole process smooth and stress-free. Her communication was clear and timely throughout, and she was always professional, responsive, and helpful whenever I had question.

I was really disappointed with the professionalism of this company. Firstly we did not get a confirmation email of the viewing. Had to call to confirm in the morning, and confirmation given it was on. We travelled from London and another client from Bristol, we were both waiting outside appointment was at 10am. Called twice and just given a generic answer by someone - that they must be stuck in city centre your agent will be with you soon. We waited for around half an hour then decided to just go into the office, finally pulled someone out, who didnt apologise or even make a conversation. When asked what happened twice reply was 'lost track of time'.. Further more to make it even worse we weren't even allowed to go in, looked like the current people there didnt even know there was a viewing???? Even more embarrassing the guy didn't know the way out..... So waste of a journey and morning!!!! Further more I emailed twice to complain didn't even have the decency to reply or acknowledge.

I’ve had a great experience with Mohammed Al-Tajeed. He was incredibly helpful from start to finish and always kept me informed throughout the process. Communication was clear, prompt, and friendly, which made everything so much easier. I really appreciated his professionalism and support. Overall, I couldn’t be happier with my experience. Mohammed’s professionalism, reliability, and excellent communication make him someone I would highly recommend to anyone looking for a smooth and positive letting experience. Highly recommend!