Heat Pump Tech

The heat pump engineer arrived on time and started work. He was respectful of my property and was excellent at his job. He was very pleasant and when asked explained what he was doing. After the service he explained what he’d done. He left everything working heating and water tested. All in all was a good experience with a good company.Peter Kennedy

Brilliant service from Heat Pump Tech! The engineers were incredibly friendly, professional, and did an amazing job from start to finish. Everything was explained clearly, and the quality of the work was excellent. I’m genuinely grateful for the care and effort they put in. Highly recommend them to anyone looking for a reliable and top-quality service. Thank you so much!

I don’t normally leave reviews but I felt I needed to. Last minute help was needed late on a Friday afternoon and I wasn’t expecting anyone to come until at least Monday but you guys arrived super fast and got the job done. Thank you so much, kind, friendly and very efficient!

On our ground source heating system, having been let down on service and fault finding by both the original installer and another heat pump company I contacted Heat Tech.<br>From the original contact to engineer visit and follow up I can only say they are an excellent company to deal with. The fault was diagnosed, fixed and the system has run perfectly since.<br>Absolutely a top company in the world of heat pumps.

Heat Pump Tech have helped me with my heat pump both when the compressor failed and when I had a faulty Pressure Relief Valve. They might not be the cheapest but they offer unrivaled knowledge and expertise. Must plumbers and gas engineers know nothing about heat pumps so will be unable to help with heat pumps. Unlike these guys who will quickly resolve your issues.

Heat Pump Tech were a delight to deal with and very customer focused. They undertook a complete energy-loss survey of our house and then made recommendations on the heat pump system. They replaced our radiators with little fuss and no mess, and then efficiently fitted a Panasonic heat pump system. We are delighted with their service.

Thank you Heat Pump Tech.<br><br>I had my Nibi F1145 ground source heat pump Install 10 years ago. Although the Installer did an extremely good job, he wasn’t interested in coming back.<br>Since then, I’ve struggled to find a competent person or company to look after the equipment.<br><br>Heat Pump Tech is the first company in 10 years that has been able to explain to me how the system functions and to get it working properly.<br><br>I cannot praise them enough and would highly recommend you use their services.<br><br>The engineer’s experience and knowledge shown through, for example, he explained that (and subsequently adjusted) my factory setting was set so that if the outside temperature climb above 17° C then the central heating switched off and would not come back on for 24 hours, regardless of the Inside temperature! !!! 🤔<br><br>You can imagine the problems that has caused me over the years with our changeable maritime climate being hot and sunny one day then storms and gales the next . 🫤

I found the heat pump tech professional and customer focussed! They managed to move their engineers to attend site earlier than expected and once here fixed my heat pump, despite not being the installer. First class service. Happy customer 😄

Excellent service from Dan and his team with efficient regular, annual maintenance. Also Dan responded quickly to two breakdowns and made a diagnosis of the problem over the phone so I could call in the appropriate local trade professional to quickly remedy this issue. He then provided guidance as needed and made sure that the system was working correctly.

A power cut today knocked out my heatpump. A quick call to Dan at Heatpump Tech (out of hours) had me back up and running straight away. Only dealt with Heatpump Tech twice, today and once for regular servicing, and customer service both occasions was exemplary.