Ison Harrison Solicitors

If you’re looking for a criminal injury solicitor, then I would recommend using Simon Helliwell from. Ison Harrison Solicitors, he has been very helpful throughout the whole process of claiming CICA. My Mental health has prevented me from being able to process anything, Simon has walked me through every step of the way and helped me to get my award. I couldn’t have done any of this without him. He was professional yet also able to be understanding and compassionate about the work he under takes.

Our experience with Ison Harrison Solicitors, specifically with John Burnett, has been extremely disappointing. In July 2025, the Leeds office transferred our litigation case to John Burnett. We did not approach him ourselves; he was introduced to us by the Leeds office. Since then, we have paid nearly £3,000 in fees, yet we feel that no real progress has been made on the case. What has been most frustrating is the lack of professionalism and communication. Mr Burnett has come across as very arrogant in his manner. At times, it feels less like we are being treated as clients and more like we are being spoken down to. Instead of feeling like valued clients, we often feel like we are dealing with someone who is talking to us as if we were children. Despite the amount we have already paid, Mr Burnett told us that he does not even have the full paperwork for the case. He has never properly assessed the case or explained the merits to us. We have repeatedly asked for a clear evaluation, but we have still not received one. In fact, the only thing he has done so far is write a single letter. We even had to collect that letter ourselves and post it ourselves. The letter itself was so basic that it felt like something we could have written ourselves without paying a solicitor thousands of pounds. Instead of providing a proper case assessment, the conversation quickly moved to requesting around £40,000 for barristers’ fees, without first explaining the merits of the case or giving us a professional opinion on the strength of it. As clients, we believe we have a very strong case, yet we have still not received a proper evaluation. Overall, we feel that we have paid a substantial amount of money without receiving the level of service, transparency, or professionalism we expected. Based on our experience, we would strongly advise others to be very cautious before instructing Ison Harrison Solicitors. Once they take on your case and your payment, it can feel like you are stuck without clear progress, answers, or support. This has been a very frustrating and disappointing experience for us.

Ison Harrisons helped us to successfully win a negligence claim in relation to my dads hospital care. The solicitor we used was Rachael and she was fantastic all way threw. Dealt with everything quickly and efficiently and kept us in the loop at all times. Would deffo recommend

Grace took all the stress out of selling and buying our home. She was so patient and kind. All our questions and concerns were dealt with and resolved very quickly. Graces communication was faultless and we were kept in the loop from start to end. I would definitely recommend Ison Harrison if you’re moving home.

Well recommend professional and hard working company. January 2020 I suffered a fractured vertebra whilst training. At the time like most people within the military I did not want to effectively take legal action against an organisation which had been very good to me over the years. After my final hospital consultation I was informed that this injury would be with me for the rest of my life, a very sobering experience. Colleges and friends encouraged me to look into the AFCS to cover for loss of earnings pain & suffering etc. The first two companies I approached turned me down due to the circumstances however after speaking with Diane she was confident to take my case on board. The initial claim was rejected upon a technicality. Diane suggested we lodge an appeal because she was sure I had a strong case, sadly this appeal was also turned down. At this point I felt totally defeated and somewhat cast aside like a broken piece of furniture from an organisation that I had served for over 30 years. To Diane's credit she would not take no for an answer, she pursued my case to a tribunal in front of a Judge. Having already suffered two setbacks I did not have any hope of a positive outcome. After deliberating on the presentations from all parties the Judge ruled in our favour, a testament to Diane in continuing with the action. This case has been ongoing for virtually three years, after the setbacks we encountered it was no longer about the money, more of seeking an acknowledgement that a basic duty of care had not been delivered. I would sincerely like to thank Diane and Charlotte for all the hard work, time and patience they have shown in perusing my case to a successful conclusion. Thank you, I could not have done this without your help.